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A service implementation method, terminal and service server

A server and business technology, applied in the field of communication, can solve problems such as low efficiency of business implementation, waste of communication resources, etc.

Active Publication Date: 2016-09-28
ADVANCED NEW TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0018] The embodiment of the present application provides a service implementation method, a terminal and a service server to solve the problems of low service implementation efficiency and waste of communication resources in the prior art

Method used

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  • A service implementation method, terminal and service server
  • A service implementation method, terminal and service server
  • A service implementation method, terminal and service server

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Experimental program
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Effect test

Embodiment Construction

[0056] In the prior art, after the user establishes a voice communication link with the service server at the terminal, he must first select the service he needs according to a series of lengthy voice prompts sent by the service server, and then the service server can actually start to handle the corresponding business. Therefore, the efficiency of service implementation is low, and the voice communication link is occupied for a long time, wasting communication resources.

[0057] In the embodiment of the present application, in order to improve the efficiency of service realization and shorten the duration of the voice communication link being occupied to save communication resources, after the user enters the phone number of the service server and before establishing a voice communication link with the service server, the terminal starts the phone number input by the user. The application corresponding to the phone number, and obtain and display the service identification of ...

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PUM

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Abstract

The application discloses a service realization method, a terminal and a service server, so that problems of low efficiency of service realization and communication resource wasting in the prior art can be solved. The method comprises the following steps that: according to a telephone number, inputted by a user, of a service server, a terminal starts a corresponding application; service identifiers of all services are obtained by the application and are displayed; a to-be-transacted service identifier selected by the user is sent to the service server and is stored; and a voice communication link with the service server is established, so that the service server transact the service corresponding to the to-be-transacted service identifier. According to the method, before the terminal and the service server establish the voice communication link, the user can select the service and the service server can be informed of the selected service by the terminal. Therefore, when the voice communication link is established, the service server can transact the selected service for the user directly, thereby effectively improving the service realization efficiency, shortening time occupied by the voice communication link, and saving the communication resource.

Description

technical field [0001] The present application relates to the technical field of communication, and in particular to a service realization method, a terminal and a service server. Background technique [0002] At present, when performing business, the user can dial the telephone number of the service server, establish a voice communication link with the service server, and perform information interaction with the service server based on the voice communication link, so as to select the required service. [0003] For example, when a user wants to recharge his mobile terminal, that is, when he wants to perform a recharge service, he can use the mobile terminal to dial the telephone number of the customer service server to establish a voice communication link with the customer service server. Based on the voice communication link, the mobile terminal interacts with the customer service server to realize the process of recharging service as follows: figure 1 shown. [0004] f...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/527
Inventor 孟超峰陈晓薇陈凌云祝枫许吉
Owner ADVANCED NEW TECH CO LTD