Enterprise CRM (Customer Relationship Management) system data storage method
A CRM system and data storage technology, applied in electronic digital data processing, structured data retrieval, database management systems, etc., can solve the problems of difficult service, difficult to obtain key data, difficult to personalize service, etc., to improve the efficiency of service discovery , to achieve personalized effects
Inactive Publication Date: 2016-12-07
成都镜杰科技有限责任公司
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Problems solved by technology
However, when using the existing service system to build data services, there are two options: building different services for different needs or returning the data to let users handle it themselves.
Moreover, this will lead to a sharp increase in the number of services, difficulties in service discovery, and difficulty in obtaining key data, so it is difficult to realize service personalization well.
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[0010] The following and accompanying appendices illustrating the principles of the invention Figure 1 A detailed description of one or more embodiments of the invention is provided together. The invention is described in connection with such embodiments, but the invention is not limited to any embodiment. The scope of the invention is limited only by the claims and the invention encompasses numerous alternatives, modifications and equivalents. In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention. These details are provided for the purpose of example and the invention may be practiced according to the claims without some or all of these specific details.
[0011] One aspect of the present invention provides a method for storing data in an enterprise CRM system. figure 1 It is a flowchart of a method for storing data in an enterprise CRM system according to an embodiment of the present in...
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The invention relates to an enterprise CRM (Customer Relationship Management) system data storage method, which comprises the steps of performing instantiation for an ontology model and a behavioral model in a CRM system; mapping the model after the instantiation to be the corresponding data service through a unique mapping mechanism; and realizing personalized service through a custom model by enterprise users. The enterprise CRM system data storage method provided by the invention conforms to the core requirements that an enterprise pays close attention to transaction related ontology; the service number is effectively controlled, and service discovery efficiency is improved. The method is in favor of realizing personalized service of enterprises.
Description
technical field [0001] The invention relates to data storage, in particular to a method for storing data in an enterprise CRM system. Background technique [0002] In the customer relationship management CRM enterprise system of the application architecture, multiple applications often reuse the same service. At the same time, multiple services need to be integrated to implement complex transaction processes. However, data-centric enterprise services pay more attention to the transaction ontology related to enterprise affairs, and the core of the service is the operation of the transaction ontology. However, when using the existing service system to build data services, there are two choices: building different services for different needs or returning the data to let users handle it by themselves. Moreover, this will bring about a sharp increase in the number of services, difficulties in service discovery, and difficulty in obtaining key data, so it is difficult to achiev...
Claims
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IPC IPC(8): G06F17/30
CPCG06F16/2282G06F16/25
Inventor 郭建锋
Owner 成都镜杰科技有限责任公司