Dialogue management method and device based on artificial intelligence

A dialogue management and artificial intelligence technology, applied in the field of intelligent human-computer interaction, can solve problems such as inability to understand scenes with ambiguity in user expressions with uncertainty, and achieve the effect of improving user experience

Active Publication Date: 2020-09-25
BEIJING BAIDU NETCOM SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This method can make decisions on the uncertain results of natural speech understanding results, and solves the technical problem in the prior art that it is impossible to understand scenes with uncertainties or ambiguous user expressions.

Method used

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  • Dialogue management method and device based on artificial intelligence
  • Dialogue management method and device based on artificial intelligence
  • Dialogue management method and device based on artificial intelligence

Examples

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Embodiment Construction

[0039] Embodiments of the present invention are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals designate the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary and are intended to explain the present invention and should not be construed as limiting the present invention.

[0040] The artificial intelligence-based dialogue management method and device according to the embodiments of the present invention will be described below with reference to the accompanying drawings.

[0041] figure 1It is a schematic flowchart of the artificial intelligence-based dialog management method proposed in Embodiment 1 of the present invention. like figure 1 As shown, the artificial intelligence-based dialog management method proposed in this embodiment includes:

[0042] S101. Receive current dialog information, ...

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PUM

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Abstract

The present invention proposes a dialog management method and device based on artificial intelligence, wherein the method includes: according to the characteristics of the current dialog state, the behavior characteristics of the candidate system, and the environmental feedback information on the behavior of the candidate system, and based on the decision model, from at least one candidate system behavior Determine the best system behavior; since the current dialogue state corresponding to the current dialogue state feature includes the uncertainty result of the natural speech understanding result, at least one candidate system behavior obtained according to the current dialogue state naturally includes the system behavior for the uncertainty result, In this way, the decision-making model can make decisions on the uncertain results of the natural speech understanding results. Compared with the way of making decisions using deterministic results in the prior art, the present invention can solve the problem that users with uncertainties or uncertainties cannot be understood in the prior art. Express the technical problems of ambiguous scenarios, so as to understand the needs of users more correctly and improve the user experience.

Description

technical field [0001] The invention relates to the technical field of intelligent human-computer interaction, in particular to an artificial intelligence-based dialogue management method and device. Background technique [0002] Artificial Intelligence (AI) is a new technical science that studies and develops theories, methods, technologies and application systems for simulating, extending and expanding human intelligence. Artificial intelligence is a branch of computer science that attempts to understand the essence of intelligence and produce a new intelligent machine that responds in a manner similar to human intelligence. Research in this field includes robotics, speech recognition, image recognition, natural language processing and expert systems, etc. [0003] Spoken Dialogue System (Spoken Dialogue System) is an intelligent human-computer interaction system that tries to understand the user's spoken language and try to make an effective response. It is widely used i...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G10L15/06G10L15/18G10L15/26G06F16/332G06F16/33G06F40/20
CPCG06F16/3343G06F16/3329G06F16/3344G10L15/063G10L15/1822G10L15/26G06F40/20G06F16/90332G10L15/1815G10L15/22G10L2015/088G10L15/02G10L15/16
Inventor 高原李大任戴岱佘俏俏
Owner BEIJING BAIDU NETCOM SCI & TECH CO LTD
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