Self-service check-out method and self-service check-out system

A technology of check-out and ward rounds, which is applied in the computer field, can solve problems such as bad customer experience, and achieve the effect of enhancing customer experience, improving hotel reputation, and increasing customer stickiness

Inactive Publication Date: 2018-06-22
SHENZHEN SPRINGWOODS HLDG CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] During the check-out process of the existing hotel, the customer needs to collect personal belongings in the room, go to the front desk, and go through the check-out procedures. After the check-in and no other consumption, if the guest needs to issue an invoice, the guest needs to present the relevant invoicing information and wait for the front desk staff to issue the invoice. During this process, the guest has a waiting time, usually about 15 minutes. If there are too many guests queuing up at noon time, you need to wait for more time, this kind of experience brings extremely bad experience to customers

Method used

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Embodiment Construction

[0050] In order to understand the above-mentioned purpose, features and advantages of the present invention more clearly, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that, in the case of no conflict, the embodiments of the present application and the features in the embodiments can be combined with each other.

[0051] In the following description, many specific details are set forth in order to fully understand the present invention. However, the present invention can also be implemented in other ways different from those described here. Therefore, the protection scope of the present invention is not limited by the specific details disclosed below. EXAMPLE LIMITATIONS.

[0052] Such as figure 1 Shown is a schematic flowchart of a self-check-out method according to an embodiment of the present invention. Among them, the self-check-out method includes:

[0053] Step...

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PUM

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Abstract

The invention provides a self-service check-out method and a self-service check-out system. The self-service check-out method is used for a server and includes the steps of receiving check-out information sent by a first terminal, wherein the check-out information includes appointed room-checking time; according to the check-out information, generating room-checking information, and sending the room-checking information to a second terminal, wherein the room-checking information at least includes a room number and the appointed room-checking time. By means of the technical scheme, self-servicecheck-out of customers is achieved, therefore the customers do not need to wait at a front desk when checking out, the time of the customers is greatly saved, the customer experience is enhanced, thehotel reputation is improved, and the customer stickiness is increased.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a self-check-out method and a self-check-out system. Background technique [0002] During the check-out process of the existing hotel, the customer needs to collect personal belongings in the room, go to the front desk, and go through the check-out procedures. After the check-in and no other consumption, if the guest needs to issue an invoice, the guest needs to present the relevant invoicing information and wait for the front desk staff to issue the invoice. During this process, the guest has a waiting time, usually about 15 minutes. If there are too many guests queuing up at noon Sometimes, you need to wait for more time, which brings extremely bad experience to customers. Contents of the invention [0003] The present invention aims to solve at least one of the existing technologies or technical problems in the technologies. [0004] For this reason, an object of the pre...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02G06Q50/12
CPCG06Q10/02G06Q50/12
Inventor 吴伟
Owner SHENZHEN SPRINGWOODS HLDG CO LTD
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