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Nine-core intelligent operation and maintenance management server and method based on water purification industry

An operation and maintenance management and server technology, applied in the direction of instruments, etc., can solve problems such as loopholes and imperfections in management methods, and achieve the effect of sound management and simplified management processes

Pending Publication Date: 2019-01-15
吴联星
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, most home appliance stores, specialty stores and e-commerce platforms still adopt traditional management methods, which have loopholes and are not perfect.

Method used

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  • Nine-core intelligent operation and maintenance management server and method based on water purification industry
  • Nine-core intelligent operation and maintenance management server and method based on water purification industry

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0043] see figure 1 , Embodiment 1 provides a nine-core intelligent operation and maintenance management server based on the water purification industry, including a user management unit, an employee management unit, an equipment management unit, and an agent management unit;

[0044] The user management unit is used to input the basic information of the user; it is also used to receive user operation instructions from the management personnel, to add, delete and view the basic information of the user;

[0045] Specifically, a user refers to a user who purchases water purification equipment, and the basic information of the user includes name, mobile phone number, address, device model, maintenance times, feedback times, etc. In this way, the administrator of the server can check the situation of each user in real time and manage the users. User operation instructions include adding user instructions, deleting user instructions, viewing user instructions, and the like. The u...

Embodiment 2

[0054] The server provided in Embodiment 2 adds the following functions on the basis of Embodiment 1:

[0055] The user management unit, employee management unit and agent management unit are also used to receive the operation instructions of the managers, and use EXCEL to export the basic information of the users, maintenance personnel and agents;

[0056] The equipment management unit is also used to import the SN (abbreviation of Serial Number) and IMEI (abbreviation of International Mobile Equipment Identity) of each water purification equipment by using EXCEL.

[0057] Specifically, it is more convenient to use EXCEL to import and export data. SN refers to Serial Number and IMEI refers to International Mobile Equipment Identity.

[0058] Further, the user management unit is also provided with a feedback list; the user management unit is also used to receive feedback uploaded by the user terminal and add it to the feedback list;

[0059] Specifically, the feedback upload...

Embodiment 3

[0072] see figure 2 , Embodiment 3 provides an intelligent operation and maintenance management method based on the water purification industry, including:

[0073] The authority setting unit sets the authority of users, maintenance personnel or agents;

[0074] The user management unit inputs the basic information of the user; the user management unit receives the user operation instructions of the administrator, and adds, deletes and checks the basic information of the user;

[0075] The employee management unit inputs the basic information of the maintenance personnel; the employee management unit receives the employee operation instructions from the management personnel, and adds, deletes and checks the basic information of the maintenance personnel;

[0076] The agent management unit inputs the basic information of the agent; the agent management unit receives the agent operation instruction from the manager and adds the basic information of the agent;

[0077] The equ...

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Abstract

The invention provides a nine-core intelligent operation and maintenance management server and a method based on the water purification industry. In the server, a user management unit is used for inputting the basic information of the user. It is also used for receiving the user operation instructions of the administrator, adding, deleting and viewing the basic information of the user; the employee snap-in is used to enter basic information about the serviceman; it is also used for receiving the employee operation instructions of the manager, adding, deleting and viewing the basic informationof the serviceman; the agent snap-in is used for inputting the basic information of the agent. It is also used for receiving the agent operation instruction of the manager and adding the basic information of the agent. The equipment management unit is used for inputting the basic information of water purification equipment, realizing the automatic management of users, employees, agents and water purification equipment, adopting the electronic management mode, simplifying the management process, perfecting the management system of users, maintenance personnel and agents, and improving the management.

Description

technical field [0001] The invention belongs to the technical field of water purification industry, and in particular relates to a nine-core intelligent operation and maintenance management server and method based on the water purification industry. Background technique [0002] With the improvement of the objective environment and user concepts, the water purification equipment market has maintained a high-speed growth trend in the past three years, and has become a gold mine that companies are vying to dig. Even in 2016, when the macro economy continued to be in a low-level consolidation environment, the water purification equipment market also achieved a retail volume of 11.95 million units and a market retail sales of 27.8 billion. The volume and value were 10.6% and 21.3% year-on-year respectively. The growth rate is also very high for the entire home appliance industry. After several years of rapid development, the proportion of total retail sales of water purificatio...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00
CPCG06Q10/20
Inventor 吴联星吴锦华黎海英
Owner 吴联星