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Video call method and device and computer readable storage medium

A technology of visual communication and storage media, which is applied in the field of communication and the Internet, and can solve problems such as untimely response, inability to display multimedia advertisements or prompt information, and single operation

Inactive Publication Date: 2019-02-26
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] 1. It can only simply prompt the user to press the button. When there are too many functions, the user needs to memorize the information of each button, and it will take a long time to listen again;
[0007] 2. It can only interact with users through voice, and cannot display richer multimedia advertisements or prompt information;
[0008] 3. The operations that can be completed are relatively simple, the response is n

Method used

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  • Video call method and device and computer readable storage medium
  • Video call method and device and computer readable storage medium
  • Video call method and device and computer readable storage medium

Examples

Experimental program
Comparison scheme
Effect test

example 1

[0080] image 3 It is a flow chart of the video call method corresponding to Example 1 of the present invention, such as image 3 shown, including the following steps:

[0081] The user calls the hotel enterprise account through the terminal, and waits if the connection is not connected;

[0082] The intelligent network plays a notification tone for disconnection, and sends a message to notify the web server to push the advertisement;

[0083] The web server pushes advertisements (hotel name, hotel avatar, hotel background, etc.) to the terminal, and at the same time notifies the intelligent network that the advertisement is completed;

[0084] Smart Netspeak is transferred to the traditional IVR (Interactive Voice Response) process.

example 2

[0086] Figure 4 It is a flow chart of the video call method corresponding to Example 2 of the present invention, such as Figure 4 shown, including the following steps:

[0087] The user calls the ticketing inquiry system and hangs up directly if the call is not connected;

[0088] After receiving the hangup, the intelligent network notifies the web server to push the web to the terminal;

[0089] The terminal receives a web push, prompting the user to complete the query through the web;

[0090] After the user confirms, display the web and complete the ticket inquiry.

example 3

[0092] Figure 5 It is a flow chart of the video call method corresponding to Example 3 of the present invention, such as Figure 5 shown, including the following steps:

[0093] The user calls the operator company and can access it;

[0094] After the intelligent network receives the call, it notifies the web server to push the advertisement;

[0095] The company logo is displayed during the calling process and enters the IVR (Interactive Voice Response) process;

[0096] The web server synchronously identifies the layout (not dtmf layout in example 3) to the terminal, and pushes the web page;

[0097] Display web prompts consistent with the IVR (Interactive Voice Response) process during the process (such as displaying operation menus and advertisements);

[0098] The operation url click area on the web page corresponds to the dtmf tone, and the terminal sends a dtmf tone to the intelligent network after the click;

[0099] The web jumps to the menu according to the url...

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Abstract

The invention provides a video call method and device and a computer readable medium, and the video call method applied to the intelligent network comprises the following steps: determining whether itis necessary to push the visual information to a terminal or not after receiving a dialing request of the terminal; determining the moment at which the visual information is pushed when the visual information needs to be pushed to the terminal, and sending an instruction for pushing the visual information to a server before the moment at which the visual information is pushed. The video call method applied to the terminal includes the following steps: sending a dialing request; receiving visual information pushed by the server, and displaying the visual information. The video call method anddevice and the computer readable medium provided by the embodiments of the present invention provide a value-added service solution for relevant visual information in a voice call service process based on VoLTE, and the visual information can be intuitively displayed for the user through the scheme, and a user can be guided through voice interaction.

Description

technical field [0001] The invention relates to the technical fields of communication and Internet, in particular to a video communication method, device and computer-readable medium. Background technique [0002] With the development of computer communication technology, the pace of people's life is accelerating day by day, and the means of information transmission have undergone great changes. People's demand for informatization of various businesses diversifies the types of information transmission and requires a faster speed of information transmission. At the same time, with the rapid development of mobile networks, various services related to multimedia also appear on mobile terminals. In order to meet the rapidly increasing demands of the above-mentioned services, network construction must develop in the direction of broadband, intelligence, and integration, so as to improve the speed and quality of information transmission. [0003] Intelligent Network (Intelligent...

Claims

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Application Information

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IPC IPC(8): H04L29/08H04M7/00H04N7/14
CPCH04M7/006H04N7/141H04L67/55
Inventor 陈安地
Owner ZTE CORP
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