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Communication control method, device and storage medium

A technology of communication control and message, applied in the direction of digital transmission system, data exchange network, electrical components, etc., can solve the problems of increasing the workload of employees, affecting office efficiency, low communication efficiency, etc., and achieve the effect of improving communication efficiency

Active Publication Date: 2021-08-24
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In practical applications, take the instant messaging among enterprise employees as an example. Since the work content of employees is usually relatively fixed, in the process of communicating with other employees through the instant messaging client, it is often necessary to continuously input the content of repeated conversation messages. cause ineffective communication
Moreover, when it is necessary to input the application operation data of a certain application, employees need to enter the operation interface of the application, query the required application operation data, and then input the application operation data word by word in the conversation window, which increases the workload of employees and reduces the gap between employees. Communication efficiency, which in turn affects office efficiency

Method used

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  • Communication control method, device and storage medium
  • Communication control method, device and storage medium
  • Communication control method, device and storage medium

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Embodiment Construction

[0050] In the communication application scenario, take the communication control of the communication scene between the internal employees of the enterprise as an example. The enterprise employees usually communicate through the enterprise instant messaging software to realize the office collaboration of the enterprise employees. In the communication process, the instant messaging is mainly used (instant message, IM) mainly, and employees send and receive messages on the order of tens of millions every day. It can be seen that enterprise employees spend most of their time on conversation messages. Due to the relatively fixed job content of employees, messages are often sent repeatedly within a period of time (such as a day or a week, etc.), which reduces the communication efficiency between employees, thereby affecting the work efficiency of enterprise employees.

[0051] Among them, in order to better improve the office collaboration efficiency of enterprise employees, most in...

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Abstract

Embodiments of the present invention provide a communication control method, device, communication server, and communication terminal, by extracting at least one field contained in the current session message input by the user, and sending it to a communication database for matching, so as to obtain information related to the current session message based on the matching result Associate at least one candidate session message, such as historical session messages and / or application operation data of built-in applications, and send the at least one candidate session message to the communication client for display, so that users can directly select candidate session messages that meet their own wishes , does not require the user to manually type in the content of the message, which greatly improves the communication efficiency of the user before.

Description

technical field [0001] The invention relates to the field of instant messaging applications, in particular to a communication control method, device and storage medium. Background technique [0002] With the development of Internet technology, instant messaging (instant message, IM) has developed into a comprehensive information platform integrating communication, information, entertainment, search, e-commerce, office collaboration and enterprise customer service, providing users with daily life , work, entertainment, etc. provide great convenience. [0003] In practical applications, take the instant messaging among enterprise employees as an example. Since the work content of employees is usually relatively fixed, in the process of communicating with other employees through the instant messaging client, it is often necessary to continuously input the content of repeated conversation messages. resulting in ineffective communication. Moreover, when it is necessary to input...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/58H04L29/08
Inventor 林梅贞
Owner TENCENT TECH (SHENZHEN) CO LTD