Real-time maintenance method, device and system for shared automobile

Abstract

The invention discloses a real-time maintenance method for a shared automobile, and the method comprises the steps: receiving a fault maintenance request message from a terminal, the fault maintenancerequest message comprising the geographic position information of a target shared automobile corresponding to a terminal user, the vehicle model of the target shared automobile, and the first fault data of the target shared automobile, wherein the first fault data are fault data determined by a terminal user; collecting second fault data of the target shared automobile through vehicle-mounted diagnosis equipment of the target shared automobile; determining the fault type of the target shared automobile according to the first fault data and/or the second fault data; according to one or more ofthe fault type, the geographic position information and the vehicle model of the target shared vehicle, determining a maintenance node corresponding to the target shared vehicle; and sending one or more of the fault type, the geographic position information and the vehicle model of the target shared vehicle to the maintenance node. According to the technical scheme, the maintenance efficiency canbe improved.

Description

technical field [0001] The present application relates to the technical field of data processing, in particular to a method, device and system for real-time maintenance of shared cars. Background technique [0002] With the popularity and development of shared cars, the safety of shared cars has become the focus of increasing attention. [0003] Usually, the maintenance method of the shared car is that when the user or maintenance personnel finds that the shared car breaks down, they send a prompt message to the server. After the maintenance personnel determined the cause of the failure, they drove the shared car to the 4S shop. [0004] However, the above method requires shared car operators to hire a large number of maintenance personnel to ensure that shared cars can be repaired in a timely manner, which consumes a lot of human resources and reduces maintenance efficiency. Contents of the invention [0005] In order to solve the above problems, in the first aspect, th...

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Problems solved by technology

[0004] However, the above method requires shared car operators to hire a large number of maintenance personnel to ensure tha

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