Terminal state identification method and device and storage medium

Abstract

The embodiment of the invention provides a terminal state identification method and device and a storage medium. The method comprises the steps of acquiring a call request sent by a calling terminal to a called terminal, wherein the call request comprises a terminal identifier of the called terminal; obtaining audio data sent by the called terminal for the call request according to the terminal identifier; performing feature extraction on the audio data to obtain audio features; inputting the audio features into a preset state recognition model, and recognizing the terminal state of the called terminal, wherein the state recognition model is obtained by training a preset training model through an audio characteristic sample corresponding to the audio data sample and a terminal state mark sample corresponding to the audio data sample. Thus, the audio features are extracted from the audio data of the called terminal, the terminal state of the called terminal is determined by using the audio features, and the process of converting the audio data into the text data in the prior art does not need to be executed, so that the problem of low recognition accuracy in the prior art is solved.

Description

technical field [0001] The present application relates to the field of communication technologies, and in particular, to a terminal state identification method, device and storage medium. Background technique [0002] With the rapid development of communication technologies, mobile terminals have become an indispensable tool for people to interact. Considering that in the outbound call scenario, there is usually a situation where the called terminal is not connected, at this time, the calling terminal needs to obtain the current terminal state of the called terminal (such as power off state, busy state, no answer state, shutdown state , empty number status, rejection status, etc.), so that the calling terminal can execute intelligent policies according to the terminal status. If the terminal status is down, the replay operation will not be performed; Perform replay operations after a set time period, etc., so that blind redialing can be avoided and system resources can be s...

AI Technical Summary

Problems solved by technology

However, the inventor found in the study of the above scheme that the audio data is converted into text data, so that information such as pitch and audio pitch in the audio data is lost, resulting in low recognition accuracy

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