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Man-machine conversation method and device, computer equipment and storage medium

A technology of man-machine dialogue and computer programs, applied in the computer field, can solve single problems, achieve the effect of increasing diversity and improving interactive experience

Active Publication Date: 2020-06-09
SUNING CLOUD COMPUTING CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003]However, the existing chatbots on the market usually belong to the traditional question-and-answer method. The corresponding answer to answer the user's statement, this traditional one-question-one-answer chat method is too simple

Method used

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  • Man-machine conversation method and device, computer equipment and storage medium
  • Man-machine conversation method and device, computer equipment and storage medium
  • Man-machine conversation method and device, computer equipment and storage medium

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Embodiment Construction

[0042] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0043] The man-machine dialogue method provided by this application can be applied to such as figure 1 shown in the application environment. Wherein, the terminal 102 communicates with the server 104 through the network. Wherein, the terminal 102 can be, but not limited to, various personal computers, notebook computers, smart phones, tablet computers and portable wearable devices, and the server 104 can be realized by an independent server or a server cluster composed of multiple servers.

[0044] Specifically, the user can upload user sentences to be answered on the te...

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Abstract

The invention relates to a man-machine conversation method and device, computer equipment and a storage medium. The method comprises the steps of obtaining a to-be-answered user statement; determininga corresponding target knowledge point according to the to-be-answered user statement; when the target knowledge point is associated with a corresponding target skill, a skill task corresponding to the target skill is acquired, and the skill task is used for realizing man-machine multi-round dialogue; and executing the skill task, and obtaining a target statement corresponding to the to-be-answered user statement through multiple rounds of man-machine conversations. By adopting the method, the diversity of man-machine conversation can be improved.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a man-machine dialogue method, device, computer equipment and storage medium. Background technique [0002] The concept of intelligent chat robots has become more and more popular in recent years. Chat robots with voice interaction and natural language understanding as the core are gradually being applied to various service fields such as voice assistants, online consultation, guidance, customer service, and daily chat. [0003] However, the existing chatbots on the market usually belong to the traditional question-and-answer method, which answers the user's statement by obtaining the knowledge points of the user statement, and then obtains the answer corresponding to the knowledge point. The one-answer chat method is too simple. Contents of the invention [0004] Based on this, it is necessary to provide a man-machine dialogue method, device, computer equipment an...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332
CPCG06F16/3329
Inventor 李想李斌宋杰张兵兵范飞飞
Owner SUNING CLOUD COMPUTING CO LTD