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E-commerce service mode description method based on element analysis

A technology of service model and e-commerce, which is applied in the field of e-commerce service model description based on factor analysis, and can solve problems such as lack of solutions in e-commerce service model modeling theory

Pending Publication Date: 2021-01-26
ZHEJIANG UNIV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] One of the biggest problems at present is the lack of a feasible solution to the basic problem of e-commerce service model modeling theory

Method used

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  • E-commerce service mode description method based on element analysis
  • E-commerce service mode description method based on element analysis
  • E-commerce service mode description method based on element analysis

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Embodiment Construction

[0031] In order to describe the present invention more specifically, the technical solutions of the present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0032] The present invention divides the e-commerce service mode into element layer and relationship layer, such as figure 2 As shown, the element layer mainly includes 5 core elements of participants, resources, activities, goals, and value and 12 sub-elements derived from the core elements, and the relationship layer includes holding, cooperation, supervision, support, binding, and creation , measurement, transmission, and composition are nine basic relationships.

[0033] Such as figure 1 As shown, the present invention's e-commerce service mode description method based on element analysis method includes the following steps:

[0034] (1) Define the service mode.

[0035] In the method of the present invention, a service pattern is defined as a six...

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Abstract

The invention discloses an e-commerce service mode description method based on element analysis, and the method comprises the steps: dividing an e-commerce service mode into an element layer and a relation layer, wherein the element layer comprises five core elements: a participant, a resource, an activity, a target and a value, and sub-elements derived from the core elements, and the relation layer comprises nine basic relations including holding, cooperation, supervision, support, binding, creation, measurement, transmission and formation. According to the e-commerce service mode descriptionmethod, through eight modeling steps, business personnel or decision-making personnel can quickly complete comprehensive analysis of complex service modes, cross-industry service mode fusion can be conveniently carried out, and a theoretical basis is provided for subsequent service mode simulation, analysis and optimization.

Description

technical field [0001] The invention belongs to the field of service science and engineering technology, and in particular relates to an e-commerce service mode description method based on factor analysis. Background technique [0002] The rapid development of the modern service industry has spawned many new service models and forms, such as Internet medical services, O2O services, shared services, etc. The same type of business also has different service models; taking e-commerce business as an example, JD.com and Taobao are Among the well-known domestic e-commerce platforms, JD.com adopts a self-operated model, while Taobao only develops and maintains a platform that connects merchants and consumers. With the continuous emergence of new models and new formats, the modern service industry has a development trend of diversification of service subjects, fragmentation of service targets, simplification of service processes, diversification of service carriers, and invisibility...

Claims

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Application Information

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IPC IPC(8): G06Q30/06
CPCG06Q30/0601
Inventor 尹建伟陈锦涛邓水光席萌韦永纳谭思危
Owner ZHEJIANG UNIV