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Automatic learning method, device, equipment and storage medium of a voice assistant

An automatic learning and voice assistant technology, applied in the field of information processing, can solve problems such as limited functions and training methods, poor user physical examination, etc., to achieve the effect of improving user experience, optimizing automatic learning ability, and optimizing automatic processing of user tasks.

Active Publication Date: 2022-03-01
杭州蓦然认知科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, the functions and training methods of voice assistants are relatively limited, resulting in poor physical examination for users

Method used

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  • Automatic learning method, device, equipment and storage medium of a voice assistant
  • Automatic learning method, device, equipment and storage medium of a voice assistant
  • Automatic learning method, device, equipment and storage medium of a voice assistant

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0036] refer to figure 1 , Embodiment 1 of the present invention provides a training method for an automated assistant, characterized in that:

[0037] Step 101: Collect calling phone number information when calling in, classify and store the calling number, and set a calling number attribute matching relationship table for the calling number;

[0038] Step 102, collecting call voice information, and classifying and storing the voice information according to the calling phone number;

[0039] Step 103, identifying the voice information, distinguishing the dialogue subject, and marking the dialogue data in the voice information according to the phone number corresponding to the dialogue subject;

[0040] Wherein step 103 further includes: storing the marked dialogue data in the form of text in the incoming data resource database, wherein the calling phone number is used as the primary index, and the call end time of the incoming call by the calling party is used as the second ...

Embodiment 2

[0097] refer to image 3 , on the basis of Embodiment 1, Embodiment 2 provides an intelligent response method based on identity confirmation, wherein the method includes but is not limited to:

[0098] Step 301: Receive call information, and determine a calling phone number according to the call information;

[0099] Step 302: Acquire attribute information of the calling phone number according to the calling phone number;

[0100] Step 303, judge whether the attribute information of the calling phone number belongs to the first attribute classification; if the attribute information of the calling phone number belongs to the first attribute classification, execute step 305, if the attribute information of the calling phone number does not belong to the first attribute classification; belong to the first attribute classification, go to step 304;

[0101] Step 304, start a first timer, if the first timer times out and the user does not respond, step 305 is performed;

[0102] ...

Embodiment 3

[0127] refer to Figure 5 , On the basis of the foregoing embodiments, Embodiment 3 of the present invention further provides an automatic learning method for a voice assistant;

[0128] Step 501: Collect the called phone number information during the outgoing call, obtain the called number of the outgoing call, and determine the number attribute of the called number;

[0129] Step 502, storing the call voice information after the call is connected, and classifying and storing the call voice information according to the called phone number;

[0130] Step 503, identifying the voice information, distinguishing the dialogue subject, and marking the dialogue data in the voice information according to the phone number corresponding to the dialogue subject;

[0131] Step 504, query the application log to determine whether there is an application operation record and / or an application notification record within the first predetermined time range before the call start time; if there ...

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PUM

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Abstract

The invention discloses an automatic learning method for a voice assistant, which includes: collecting calling phone number information when calling, classifying and storing the calling numbers, and setting / updating calling number attribute matching for the calling numbers Relation table; according to the calling phone number, determine the attribute information of the calling phone number; judge whether there is an unauthenticated phone number, if there is an unauthenticated phone number, then obtain the voice information marked according to the unauthenticated phone number Corresponding dialog data; According to the dialog data corresponding to the voice information marked by the unauthenticated phone number, determine whether there is key data information related to the number attribute; if it exists, obtain the number attribute of the unauthenticated phone number, and store the The number attribute is updated to the calling number attribute matching relationship table; the number attribute of the unauthenticated phone number is shared to the intelligent interaction platform. Through the method of the present invention, user experience can be improved.

Description

technical field [0001] Embodiments of the present invention relate to the technical field of information processing, and in particular, to an automatic learning method and device for a voice assistant. Background technique [0002] With the development and popularization of computer technology, intelligent technologies such as human-computer interaction provide convenient and efficient services in all aspects of people's lives. Human-Computer Interaction (HCI) technology refers to the technology that realizes the dialogue between human and computer in an effective way through computer input and output devices. At present, the functions and training methods of voice assistants are relatively limited, which leads to poor user physical examination. How to optimize the automatic learning ability of voice assistants and the ability to automatically process user tasks has become an urgent problem to be solved. SUMMARY OF THE INVENTION [0003] In view of the problems in the pr...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/493G10L15/22G06F16/22G06F16/23G06F16/28
CPCH04M3/4936G10L15/22G06F16/2228G06F16/23G06F16/285G10L2015/223
Inventor 李国华张伟萌
Owner 杭州蓦然认知科技有限公司