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Online task distribution method and device, electronic equipment and storage medium

A technology of tasks and users, applied in the field of medical information, can solve the problems of mismatching patients and low matching degree of treatment efficiency, and achieve the effect of improving technical effects and efficiency of consultations

Pending Publication Date: 2021-03-23
微医云(杭州)控股有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, online consultation is mostly based on the symptoms described by users, and the corresponding receiving users are randomly assigned to the visiting users. However, at this time, there is a mismatch between the receiving users assigned to the visiting users, which leads to the efficiency of treatment and the degree of matching with the visiting users. lower technical issues

Method used

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  • Online task distribution method and device, electronic equipment and storage medium
  • Online task distribution method and device, electronic equipment and storage medium
  • Online task distribution method and device, electronic equipment and storage medium

Examples

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Embodiment 1

[0029] figure 1 It is a schematic flow chart of an online task dispatching method provided by Embodiment 1 of the present invention. This embodiment is applicable to distributing the tasks to be distributed corresponding to the target users to at least one target user, and making at least one target user In the case of consulting a user, the method can be executed by an online task dispatching device, which can be implemented in the form of software and / or hardware, and the hardware can be an electronic device. Optionally, the electronic device can be a PC, etc. .

[0030] Before introducing the embodiments of the present invention, first introduce the application scenarios. The online task distribution method can be integrated in the application program, so that when the user triggers the application program, the method provided in this embodiment can be used to distribute the corresponding online task to the corresponding receiving user; or, the online task distribution met...

Embodiment 2

[0084] image 3 It is a schematic flow chart of an online task dispatching method provided by Embodiment 2 of the present invention. On the basis of the above embodiments, this embodiment determines at least one user to be confirmed according to the attribute evaluation value, and according to the attribute evaluation value and dynamic features The attribute is used to determine the characteristic evaluation value of the currently to-be-determined user. For the specific determination method, please refer to the technical solution of this embodiment. Wherein, explanations of terms that are the same as or corresponding to those in the foregoing embodiments will not be repeated here.

[0085] like image 3 As shown, the online task distribution method specifically includes the following steps:

[0086] S210. Obtain disease information in the task to be distributed, and determine a target department corresponding to the disease information.

[0087] Specifically, the specific s...

Embodiment 3

[0150] Figure 5 It is a schematic flow chart of an online task distribution method provided by Embodiment 3 of the present invention. On the basis of the above embodiments, this embodiment aims at "assigning at least one target patient user to at least two matching Pool, based on the traversal duration of each matching pool, the tasks to be distributed are distributed to the target receiving users in each matching pool in turn, so that the target receiving users can receive the tasks to be distributed" was further optimized. Wherein, explanations of terms that are the same as or corresponding to those in the foregoing embodiments will not be repeated here.

[0151] like Figure 5 As shown, the online task distribution method specifically includes the following steps:

[0152] S310. Obtain disease information in the task to be distributed, and determine a target department corresponding to the disease information.

[0153] S320. Determine at least one user to be selected fo...

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Abstract

The embodiment of the invention discloses an online task distribution method and device, electronic equipment and a storage medium, and the method comprises the steps: obtaining disease information ina to-be-distributed task, and determining a target department corresponding to the disease information, wherein the disease information is a disease description text corresponding to the target doctor-seeing user; determining at least one to-be-selected reception user associated with the target department, and determining at least one target reception user from at least one to-be-selected reception user; distributing at least one target reception user to at least two matching pools according to a preset distribution strategy, and sequentially distributing the to-be-distributed tasks to the target reception users in the matching pools based on the reception traversal durations corresponding to the matching pools, so that the target reception users receive the to-be-distributed tasks. Through the technical scheme of the embodiment of the invention, the technical effect of high efficiency and adaptability of allocating the reception users to the target treatment users is realized.

Description

technical field [0001] Embodiments of the present invention relate to the field of medical information technology, and in particular, to an online task distribution method, device, electronic equipment, and storage medium. Background technique [0002] With the popularization of the Internet, there has gradually emerged a way for patients to communicate with doctors online. Compared with offline hospitals, patients only need to operate the application program to meet the consultation needs conveniently and quickly. [0003] At present, online consultation is mostly based on the symptoms described by users, and the corresponding receiving users are randomly assigned to the visiting users. However, at this time, there is a mismatch between the receiving users assigned to the visiting users, which leads to the efficiency of treatment and the degree of matching with the visiting users. Lower technical issues. Contents of the invention [0004] The present invention provides ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H40/20G16H80/00G06Q10/06
CPCG06Q10/063112G16H40/20G16H80/00
Inventor 姜昊
Owner 微医云(杭州)控股有限公司
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