Recognition method, device, equipment and storage medium for consulting intent

A technology for identifying methods and intentions, applied in the fields of instruments, computing, electrical and digital data processing, etc., which can solve the problems of poor satisfaction of quotable suppliers and insensitivity to differences in the diversity of consulting intentions, so as to achieve enhanced consulting experience and accurate identification. Effect

Active Publication Date: 2022-07-26
BEIJING BAIDU NETCOM SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The current consulting method is mainly based on the input information filled in by the user to identify the consulting intention and then match a suitable supplier for quotation. However, this method is more or less strongly dependent on the user's input information, so the diversity of consulting intention Insensitivity to differences, resulting in poor satisfaction of matched quotable suppliers

Method used

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  • Recognition method, device, equipment and storage medium for consulting intent
  • Recognition method, device, equipment and storage medium for consulting intent
  • Recognition method, device, equipment and storage medium for consulting intent

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Embodiment Construction

[0025] Exemplary embodiments of the present application are described below with reference to the accompanying drawings, which include various details of the embodiments of the present application to facilitate understanding, and should be considered as exemplary only. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the present application. Also, descriptions of well-known functions and constructions are omitted from the following description for clarity and conciseness.

[0026] It should be noted that the embodiments in the present application and the features of the embodiments may be combined with each other in the case of no conflict. The present application will be described in detail below with reference to the accompanying drawings and in conjunction with the embodiments.

[0027] figure 1 An exemplary system architectur...

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PUM

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Abstract

The present application discloses a method, device, device, and storage medium for identifying a consulting intent, and relates to the technical field of artificial intelligence, in particular to the technical field of natural language processing and deep learning. A specific implementation of the method includes: filtering the title of the item inquired by the user and the pre-query word input by the user to obtain the first title and the first query word; calculating the information coincidence degree of the first title and the first query word; When the coincidence degree is greater than the first preset threshold, the length of the first query word is compared with the second preset threshold, and the most complete query word is determined and retrieved based on the comparison result. The method for identifying the consultation intention provided by this embodiment can more accurately identify the consultation intention of the user, obtain matching suppliers based on the most complete query word search, improve the accuracy of supplier matching results, enhance the user's consultation experience, and improve the The lead matching experience of B2B platform.

Description

technical field [0001] The embodiments of the present application relate to the field of computers, in particular to the fields of artificial intelligence such as natural language processing and deep learning, and in particular, to a method, apparatus, device, and storage medium for identifying a consultation intent. Background technique [0002] In recent years, with the rapid development of the Internet, it is a common way of consulting items to build a form on a website and allow users to actively consult through the form. The current consultation method is mainly based on the input information filled in by the user to identify the consultation intention and then match the appropriate suppliers that can be quoted. Differences are insensitive, resulting in poorer satisfaction with matching quotable suppliers. SUMMARY OF THE INVENTION [0003] The embodiments of the present application provide a method, apparatus, device, and storage medium for identifying a consultation...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/9535G06F16/9532G06F40/216G06F40/289
CPCG06F16/9535G06F16/9532G06F40/289G06F40/216
Inventor 郭冠军钟贤德
Owner BEIJING BAIDU NETCOM SCI & TECH CO LTD
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