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Interaction method and device, computing equipment and storage medium

By dividing multiple segments in the live broadcast window and configuring interactive applications, it solves user service problems for complex products such as insurance, achieves efficient interaction between users and anchors, and improves service efficiency and user experience.

Active Publication Date: 2022-07-05
ADVANCED NEW TECHNOLOGIES CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, due to the high complexity of certain products such as insurance products, on the one hand, users lack professional insurance knowledge, and customer service F&Q cannot meet the personalized and diverse needs of users; interactive

Method used

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Examples

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Embodiment Construction

[0033] In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present application. However, the present application can be implemented in many other ways different from those described herein, and those skilled in the art can make similar promotions without violating the connotation of the present application. Therefore, the present application is not limited by the specific implementation disclosed below.

[0034] The terminology used in one or more embodiments of the present application is for the purpose of describing a particular embodiment only, and is not intended to limit the one or more embodiments of the present application. As used in one or more embodiments of this application and the appended claims, the singular forms "a," "the," and "the" are intended to include the plural forms as well, unless the context clearly dictates otherwise. It will also be understood that the term "and / or" as used in one...

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PUM

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Abstract

The invention provides an interaction method and device, computing equipment and a storage medium, and the interaction method applied to an audience side comprises the steps that a live broadcast window is followed in a page providing a product service, a live broadcast stream played by the live broadcast window comprises a plurality of preset fragments, and the fragments are stored in the live broadcast window; each segment configures a corresponding interactive application according to the content of the segment, triggering the calling of the interactive application corresponding to the played segment according to the segment played by the live broadcast window, and interacting with the audience through the interactive application. Therefore, the user can obtain personalized and rich services through the live broadcast and the preset interaction application of different segments of the live broadcast stream, and efficient interaction with the product provider is carried out.

Description

technical field [0001] The present application relates to the field of Internet multimedia technologies, and in particular, to an interactive method, apparatus, computing device and storage medium. Background technique [0002] In the traditional product service industry, the product provider generally provides product consulting and other services to users. However, this one-to-one service method brings greater service pressure to the product provider and is inefficient. With the development of Internet technology, many products provide users with product consultation and other services through online customer service F&Q, which relieves the service pressure of product providers and improves efficiency to a certain extent. [0003] However, due to the high complexity of some products, such as insurance products, on the one hand, users lack professional insurance knowledge, and customer service F&Q cannot meet the diversified and personalized needs of users. interactive. ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06G06Q40/08H04N21/431H04N21/2187H04N21/478H04N21/4788
CPCG06Q30/0641G06Q30/0631H04N21/4312H04N21/2187H04N21/4788G06Q40/08H04N21/47815
Owner ADVANCED NEW TECHNOLOGIES CO LTD