System and method for providing dialog management and arbitration in multi-modal environment

A session manager, mode technology, used in memory systems, multiprogramming devices, electrical digital data processing, etc.

Inactive Publication Date: 2004-04-21
IBM CORP
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  • Claims
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AI Technical Summary

Problems solved by technology

Arbitration in such a system cannot then be performed in an automated fashion without knowledge of the applications already installed on the platform

Method used

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  • System and method for providing dialog management and arbitration in multi-modal environment
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  • System and method for providing dialog management and arbitration in multi-modal environment

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Embodiment Construction

[0032] The terms "session" and "session computing" are used here to refer to a seamless multimodal dialogue (information exchange) between a user and a machine, and between devices or platforms with different How capable the device / channel is of I / O, preferably using open interoperable communication protocols and standards, and separating application data content (level 3) and business logic (level 2) from the data model for user interaction and user manipulation Conversational programming model (such as a markup language based on conversational primitives). Conversational computing enables humans and machines to conduct dialogues naturally as human-to-human dialogues.

[0033] Furthermore, the term "conversational application" refers to an application that supports multimodal free-flow interactions (e.g., mixed active dialog) both within an application and across independently developed applications, preferably using short-term and long-term contexts (including the preceding ...

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Abstract

A system and method for providing conversational computing via a protocol for automatic dialog management and arbitration between a plurality of conversational applications, and a framework for supporting such protocol, in a multi-modal and / or multi-channel environment. A DMAF (dialog manager and arbitrator facade) interfaces with one or more applications, and a hierarchical DMA architecture enables arbitration across the applications and within the same application between various sub-dialogs.

Description

technical field [0001] The present invention relates to systems and methods for providing conversational computing, and more particularly to a protocol for providing dialog management and automatic arbitration among multiple conversational (multimodal) applications, and an architecture supporting the protocol. Background technique [0002] The computing world is evolving to an era in which billions of interconnected clients communicate with powerful information servers. In fact, this millennium has been characterized by the availability of a variety of information devices that have made universal access to information an accepted fact of life. This evolution to billions of distributed devices interconnected via the Internet, wireless networks, or spontaneous networks such as Bluetooth and Jini has revolutionized the fundamentals of human-computer interaction. In the near future, personal information devices will provide ubiquitous access, giving people the ability to genera...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06FG06F9/00G06F9/44G06F9/46G06F9/54G06F15/16G10L15/00G10L15/28
CPCG06F2209/543G06F9/542G06F9/4443G06F9/451
Inventor 丹尼尔·M·考夫曼拉法·A·霍斯简·克雷蒂斯特史蒂芬·H·梅斯瑟维尔瓦玛莱·V·拉曼
Owner IBM CORP
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