System and Method for Control of Bailment Inventory
a technology for controlling systems and inventory, applied in the field of system and method for controlling bailment inventory, can solve the problems of large risk of garment replacement, large liability associated with coat check, and the inability to quickly meet the number of people running such a servi
Inactive Publication Date: 2019-09-12
CHEXOLOGY
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- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Benefits of technology
The system enhances the efficiency of coat check operations by reducing errors, minimizing lost items, and improving customer experience through quick and efficient check-in and check-out processes, while allowing businesses to manage inventory more effectively without relying on external servers.
Problems solved by technology
While the concept of checking coats may seem straightforward, anyone running such a service quickly comes up against a number of well-known problems.
The liability associated with checking coats is a large risk for a business providing a coat check.
The expense of garment replacement, and the harm to the reputation of the business that come with losing a customer's coat, are potentially large.
The expense of replacing a coat will often exceed the profit earned from the customer's visit by many multiples.
It is not uncommon for customers, particularly those at bars or nightclubs, to then lose those tickets.
This leads to customer frustration and longer check-out times while attempting to match the customer to their coat.
Coat check services in bars and nightclubs commonly wind up with a number of unclaimed coats at night's end.
Customers do not want a coat checking process that slows them down unduly, and business owners do not want customers spending time at the coat check station when they could be making purchases.
When hundreds of coats are checked over the course of one night, the logistics of finding a particular coat can be a challenge, and errors in hanging the coat are possible.
When a customer loses his bailment ticket, then there is usually no way to confirm which coat belongs to the customer.
The bailment process can be slow.
Additionally, there may not be enough attendants to service all of the customers and retrieve their coats.
Similar issues arise in almost any bailment situation.
Method used
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[0044]The present invention provides a method and a system that allows customers to check in an item for bailment at multiple stations and be served by any attendant. During check-out, the same customer can check out from any station. The system is designed to work even in the absence of a connection to an external server or the internet.
[0045]Referring now to FIG. 1, a diagram displaying components of a system for a computer-implemented bailment system. As shown in FIG. 1, the system includes a server 206, a database 207, a communication network 205, two or more input devices 202, a communication network 205, a LAN (Local Area Network) 304, and a plurality of digital identification devices 306.
[0046]A customer checks-in and checks-out with input device 202. The system has two or more input devices, such as any of two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen or twenty. Input devices 202 can ...
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Provided is a system and method for control of bailment inventory is disclosed. The method includes receiving a customer identifier and a bailment item from the customer. A digital identification device is stored with the bailment item. Subsequently, during check-out, the customer identifier is received for a second time and a signal is sent to the digital identification device causing it to alert the attendant, allowing the bailment items to be retrieved. Also provided is a method for control of bailment inventory, comprising the steps of: receiving a customer identifier for a first time from a customer, the customer identifier received for the first time on any of two or more input devices configured to receive the customer identifier, receiving from the customer at least one customer item for bailment; associating the customer identifier with a digital identification device; optionally attaching the digital identification device directly or indirectly to the bailment item; storing the bailment item with the attached digital identification device; receiving the customer identifier from the customer for a second time, the customer identifier received for the second time capable of being received on any of the two or more input devices; sending a signal to the digital identification device (DID) to cause an action that draws attention to the digital identification device; and retrieving the bailment item, wherein receiving the customer identifier for the first time and the second time can be with same or different of the two or more input devices.
Description
CROSS-REFERENCE[0001]The present application claims the benefit of U.S. Provisional Appl. No. 61 / 992,810, filed on May 13, 2014, which is incorporated herein by reference in its entirety.BACKGROUND SECTION OF THE INVENTION[0002]Bailment describes a legal relationship in common law where physical possession of personal property, or chattel, is transferred from one person (the ‘bailor’) to another person (the ‘bailee’) who subsequently has possession of the property. The disclosure herein relates to controlling inventory in any bailment situation, where one party is entrusting temporary custody of that party's personal property to another party for safekeeping. Bailment arises in a wide variety of situations, including valet parking, dry cleaning, warehousing and carriage of goods, to name just a few non-limiting examples.[0003]It is known in the art to provide a service, either for a charge or gratuitously, whereby a person entering a business may check their coat for safekeeping whi...
Claims
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IPC IPC(8): G06Q10/08
CPCG06Q10/087
InventorESFHANI, DAVIDGEULA, KIUMARZPACQUE, DEREK
OwnerCHEXOLOGY