Method, apparatus, and system for automatically replying to mail
a technology of automatic replying and mail, applied in the field of mail processing, can solve problems such as bringing people's processing burden
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embodiment 1
[0096]A mail user hopes that when he / she cannot reply a mail from a customer in time when he / she is busy, the mail server sends the automatic reply message to the customer, so as to explain that the user is busy and may reply later. Specifically, a corresponding Sieve script of the automatic reply rules based on the presence information of the user in this embodiment is as follows:
[0097]
require [“autoreply”, “presence”]if allof (header : contains “from”“customer@example.com”,presence : is “busy”){autoreply “Sorry , I have to deal with something now, and I'llget back to you once I'vedone !!!”;}
[0098]The Sieve script indicates that, if the received mail is from customer@example.com and the presence information of the user is “busy”, the automatic reply message “Sorry, I have to deal with something now, and I'll get back to you once I've done!!!” is sent to the sender of the mail, in which, “require” is the existing operation in a Sieve mail filtering language, and is configured to sta...
embodiment 2
[0103]A mail user hopes that when he / she is on a business trip, if a workmate sends a mail, the message is automatically replied to inform that the user is on a business trip and cannot deal with the mail, and work-related matters may be arranged by a secretary. Specifically, a corresponding Sieve script of the automatic reply rules based on the presence information of the user in this embodiment is as follows:
[0104]
require [“autoreply”,“presence”]if allof (header : contains “from”[“workmate1@example.com”,“workmate2@example.com”,......,workmate10@example.com]presence : is “on business trip”){autoreply “Sorry , I can not deal with your mail now, because I amon a business trip,and Ms. Feng will help you with your issues related to the project. ”;}elsif header : matches “subject”[“*make*money*fast*”, “*win*prize*”, “*advertis*”]{discard;}else{keep;}
[0105]The Sieve script indicates that, when the presence information of the user shows that the user is on a business trip, if the workmate...
embodiment 3
[0112]A mail user hopes that, when the presence information of the mail user has different values, different automatic reply messages are sent to a mail sender, and different automatic reply messages are returned to different senders. Specifically, a corresponding Sieve script of the automatic reply rules based on the presence information of the mail user in this embodiment is as follows:
[0113]
require [“autoreply”, “presence”]if allof (header : contains “from”[“contact1@example.com”,“contact2@example.com”,......,contact7@example.com]presence : is “away”){autoreply “I am away until next week. If it is an emergency, you can call XXXX.”;}elsif allof (header : contains “from”[“contact1@example.com”,“contact2@example.com”,......,contact7@example.com]presence : is “busy”){autoreply “Oh my god, I am so busy! I will respond to you later,wish you a happy day!”;}elsif allof (NOT header : contains “from”[“contact1@example.com”,“contact2@example.com”,......,contact7@example.com]presence : is “b...
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