System and method for biometric identification of a call originator

Abstract

An embodiment according to the invention provides automatic discovery, via Automatic Speech Recognition (ASR) and Voice Biometrics, of the identification of a caller, when the caller is making a phone call from, for example, a residential line. The caller may, for example, initiate a phone call by voice request to a computer or other device. The device initiates the call, but rather than using the conventional technique of determining Calling Name via lookup to the Transaction Capabilities Application Part (TCAP) database, the embodiment uses a technique of ASR in tandem with voice or other biometrics to recognize who within the residence is making the call, and to use the name associated with the requesting caller's voiceprint for determining the Calling Name to display to the called party. Other forms of biometrics, such as image biometrics (e.g., facial or iris biometrics), may alternatively be employed.

Description

BACKGROUND OF THE INVENTION[0001]In a conventional call set-up process, the Calling Name is typically provided via a lookup to a database for a name associated with a calling party's number. For example, the Transaction Capabilities Application Part (TCAP) database is typically used to provide the billable customer's name on file.[0002]However, multiple parties often use a single phone line, such as a residential phone line, so that a called party may not be able to know with certainty which party among the multiple possible calling parties is calling when a call is received that is identified as coming from a given Calling Name.SUMMARY OF THE INVENTION[0003]An embodiment according to the invention provides automatic discovery, via Automatic Speech Recognition (ASR) and Voice Biometrics, of the identification of a caller, when the caller is making a phone call from, for example, a residential line. The caller may, for example, initiate a phone call by voice request to a computer or ...

AI Technical Summary

Benefits of technology

The invention provides a system and method for automatically identifying a phone call maker using advanced speech recognition and brain identification technology. Rather than relying on a lookup of the caller's name in a database, the technology uses the unique features of the call maker's speech and facial features to determine the call's identity. This biometric information can be used to display the call maker's name to the called party, making the call more personal and secure. The system can also request biometric identification based on a variety of parameters, such as a voice sample or image, and can verify the identity of the call maker through advanced analysis of their unique features. Overall, the technology improves the accuracy and precision of phone call identification and enhances the user's experience.

Problems solved by technology

However, multiple parties often use a single phone line, such as a residential phone line, so that a called party may not be able to know with certainty which party among the multiple possible calling parties is calling when a call is received that is identified as coming from a given Calling Name.

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