45 results about "Computer-aided dispatch" patented technology

An interface between a computer aided dispatch system and an emergency medical dispatch protocol is provided. Able to operate in either a resident or a non-resident mode, this invention coordinates the transfer of control and information between the computer aided dispatch system and the emergency medical dispatch protocol to improve the efficiency of emergency medical response resources while maintaining the certainty of the use of an established medical response and instruction protocol.

A system for aggregating and disseminating in-case-of-emergency (ICE) medical information to medical units. The system includes an ICE medical record server that stores medical records of respective subscribers, and automatically receive updates from health service entities visited by subscribers. When contacted by emergency dispatchers or first responders, the server sends subscribers medical information to first responders, emergency management agencies directly, via a dispatcher, or via a computer aided dispatch (CAD) system. The medical information may be arranged, emphasized, and / or filtered in a manner relevant to the on-going emergency. A communication device may wirelessly receive the medical information and pre-populate a pre-hospital care form with the information, which may be further orally annotated by the first responder. The completed PCR may then be sent to a PCR server for subsequent access by medical units that subsequently treat the subscriber. The medical server may further assist a public health agency to disseminate emergency information to selected subscribers, responders, and public health alerting systems. An ICE personal server for storing important personal documents is also disclosed. A PCR server is also disclosed that can disseminate aggregate PCR information in near real-time to an emergency management agency (EMA) system for developing incident response plans during a wide area emergency.

A method and computer program for providing a computer aided dispatcher comprising receiving, by a public safety answering point, a plurality of emergency short message service (SMS) messages from one or more citizens over a wireless communication network, each emergency SMS message including a mobile terminal identifier, displaying each emergency SMS message in one or more display dialogue windows, receiving a command to highlight a portion of at least one of the emergency SMS message, storing the highlighted portion into one or more buffers, the highlighted portion being all or less than all of the emergency SMS message and receiving a command to associate the highlighted portion to one of a plurality of context fields in an emergency incident information report, the associated highlighted portion, selected context field and mobile terminal identifier stored in memory.

Systems and methods for dynamically integrating disparate computer-aided dispatch (CAD) systems are disclosed. The systems and methods provide bi-directional interoperability between disparate CAD systems and maintain stateful ongoing interactions between interconnected CAD systems. Information objects in one CAD system are associated and bound to related objects in other CAD systems through a centralized information hub that transforms data items intelligently to facilitate communication and interaction between the CAD systems connected to the hub. The described systems and methods maintain complete and current perspectives of all relevant information for each CAD system connected to the information hub, thereby eliminating the need for point-to-point intelligence maintained by the CAD systems about the other interconnected CAD systems. As information updates are passed from CAD systems to the information hub and back out to other CAD systems, the information hub transforms and evaluates the information updates ensuring that only necessary information updates are forwarded.

A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

Systems and methods for dynamically integrating disparate computer-aided dispatch (CAD) systems are disclosed. The systems and methods provide bi-directional interoperability between disparate CAD systems and maintain stateful ongoing interactions between interconnected CAD systems. Information objects in one CAD system are associated and bound to related objects in other CAD systems through a centralized information hub that transforms data items intelligently to facilitate communication and interaction between the CAD systems connected to the hub. The described systems and methods maintain complete and current perspectives of all relevant information for each CAD system connected to the information hub, thereby eliminating the need for point-to-point intelligence maintained by the CAD systems about the other interconnected CAD systems. As information updates are passed from CAD systems to the information hub and back out to other CAD systems, the information hub transforms and evaluates the information updates ensuring that only necessary information updates are forwarded.

A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

Exemplary embodiments of the present invention provide a virtual dispatch assist system in which various types of Intelligent Agents are deployed (e.g., as part of a new CAD system architecture or as add-ons to existing CAD systems) to analyze vast amounts of historic operational data and provide various types of dispatch assist notifications and recommendations that can be used by a dispatcher or by the CAD system itself (e.g., autonomously) to make dispatch decisions.

A computer-aided dispatch (CAD) system that enables dispatch of emergency services resources based on user-defined resource restrictions. The CAD system includes a server system that enables users to create resource restrictions (e.g., a geographic restriction, a time restriction, and / or a qualification restriction) on the fly such that each created resource restriction is available in real time to the users, and then apply the created resource restrictions to the appropriate resources stored in a database. The server system also enables users to create transfer orders each of which defines required criteria for a transfer event, and then assign resources to the transfer event that are not associated with any resource restriction that conflicts with the required criteria defined in the transfer order.

A video tagging method, a video analytics method, and a Computer Assisted Dispatch (CAD) system use incident reports for video tagging and searching. A CAD system is integrated with field-based video surveillance systems to aid in searching video content and subsequent tagging of the video content. The systems and methods can include extracting keywords from a CAD incident report and creating a small, focused, and incident-specific dictionary on which to perform video searching in real-time. The small, focused, and incident-specific dictionary increases tagging accuracy and reduces tagging processing time in the context of video analytics. Further, a multi-pass approach in real-time continually updates and disseminates to video cameras of interest the small, focused, and incident-specific dictionary as the CAD incident report is updated and as the incident of interest plays out.

A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

A plurality of portable display devices are wirelessly connected to a central server which is connected to a computer aided dispatch center.

A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

An interactive street safety map system for internet, GPS, and mobile users is disclosed. The system is designed to identify crime and traffic accidents information at street level. Each street segment on the map indicates low to high density of crime and traffic accidents in different colors in order to improve public perception of safety on each of the streets displayed. The system includes crime and traffic accident data, and the system users can query the data for their interest locations, crime types, crime date and time of occurrence, and the number of crime incidents and traffic accidents. Ultimately, the online street safety map allows users to choose relatively low risk of crime and traffic accident streets for their own safety. The system harvests crime and traffic information data from police departments through Computer-Aided Dispatch (CAD), Recorded Management Systems (RMS), and other crime and traffic information sharing services.

A personal security system for use with a personal communication device is disclosed that is capable of sending position information regarding the location of the device to a remote computer-aided dispatch system. The computer-aided dispatch system is coupled to a plurality of security resources within a defined geographic area, and includes a dynamic resource database that includes security resource location information regarding each of a plurality of security resources; and a processing unit for receiving triggering event location data from the personal communication device and for identifying, responsive to the triggering event location data, at least one security resource that is proximate the triggering event.

A Computer-Aided Dispatch (CAD) system is specially configured to account for the physical condition of emergency personnel, which can affect their ability to effectively handle a particular incident. The CAD system tracks health, stress, and biometric status of each available emergency responder automatically and in real-time based on a wide range of collected information and to assess the suitability of available emergency responders to respond to a given emergency incident based upon such status information. Based on such status information, the CAD system can make intelligent recommendations to the emergency dispatcher by taking into account such things as the emergency responder's past experiences with a particular type of emergency incident, the current and cumulative status of the emergency responder, and projections as to the future condition of the emergency responder if dispatched to handle the emergency incident.

A video tagging method, a video analytics method, and a Computer Assisted Dispatch (CAD) system use incident reports for video tagging and searching. A CAD system is integrated with field-based video surveillance systems to aid in searching video content and subsequent tagging of the video content. The systems and methods can include extracting keywords from a CAD incident report and creating a small, focused, and incident-specific dictionary on which to perform video searching in real-time. The small, focused, and incident-specific dictionary increases tagging accuracy and reduces tagging processing time in the context of video analytics. Further, a multi-pass approach in real-time continually updates and disseminates to video cameras of interest the small, focused, and incident-specific dictionary as the CAD incident report is updated and as the incident of interest plays out.

A computer aided dispatch (CAD) center operator can view a displayed location indicator indicative of a last location of a public safety (PS) device on a geographic information system (GIS) map, together with a displayed confidence indicator indicative of the likelihood that the displayed last location of the PS device is accurate, for use in dispatching a PS person to an incident scene, or locating the PS person.

An automation system for the classfying locamotive in classification yard is a component of the integrated automation system for classification yard for realizing the computer aided schedule. It integrates the signaling function and remote control function of original hump-type classification yard.

Methods and systems for a collaborative work environment. One system includes a monitoring computer communicatively coupled to a first computer-aided workstation and a second computer-aided workstation. The monitoring computer includes an electronic processor configured to receive, from the first computer-aided workstation, a first datastream associated with a first incident, receive, from the second computer-aided workstation, a second datastream associated with at least one selected from the group consisting of a second incident and a user of the second computer-aided workstation, and analyze each of the first datastream and the second datastream to determine a collaboration recommendation. The electronic processor is further configured to transmit, to the first computer-aided workstation, a first request to participate in a collaborative work session and, to the second computer-aided workstation, a second request to participate in the collaborative work session in response to determining the collaboration recommendation.

A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.

The invention discloses a train scheduling method, and relates to the technical field of control. A train scheduling system is composed of a train-mounted system, a ground train control system, a dataprocessing center and a computer-assisted scheduling system. Train information is acquired by the train-mounted system and the ground train control system and sent to the data processing center, a train real-time position map is drawn through the data processing center according to a continuously-updated train line distribution map and the train information, a scheduling instruction is generatedby the computer-assisted scheduling system according to the real-time position map and sent to the train-mounted system. Real-time high-precision and high-reliability train scheduling is achieved.

The functionality of various methods and algorithms employing multiple sources of data that use a system storing data into a data store to be retrieved by end users through a method that allows an end user to view dispatch, radio, and / or call information on a timeline and communicate through multiple communication channels. A mixer will merge all data from each source into a linear active and / or storage stream for either live or later retrieval.

A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.