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8 results about "Computer-aided dispatch" patented technology
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Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store and retrieve data (i.e. radio logs, field interviews, client information, schedules, etc.). A dispatcher may announce the call details to field units over a two-way radio. Some systems communicate using a two-way radio system's selective calling features. CAD systems may send text messages with call-for-service details to alphanumeric pagers or wireless telephony text services like SMS. The central idea is that persons in a dispatch center are able to easily view and understand the status of all units being dispatched. CAD provides displays and tools so that the dispatcher has an opportunity to handle calls-for-service as efficiently as possible.
Artificial Intelligence Management of Emergency Responders
InactiveUS20260051390A1Health-index calculationMedical automated diagnosisEmotional healthComputer-aided dispatch
The disclosed solution is generally configured for integration with a computer aided dispatch (“CAD”) system in order to analyze the mental and emotional health of law enforcement officers. The disclosed solution relies on artificial intelligence (“AI”) based on large-language models (“LLMs”) in order to process and categorize CAD-based data in order to detect opportunities to provide mental and emotional support for responding law enforcement who face difficult emergency situations. The disclosed solution is configured to operate with existing CAD systems in order to reduce reconfiguration and retraining of dispatchers.
Owner:GOVERMENTJOBS COM INC DBA NEOGOV
Pattern agent for computer-aided dispatch systems
Exemplary embodiments of the present invention provide a virtual dispatch assist system in which various types of Intelligent Agents are deployed (e.g., as part of a new CAD system architecture or as add-ons to existing CAD systems) to analyze vast amounts of historic operational data and provide various types of dispatch assist notifications and recommendations that can be used by a dispatcher or by the CAD system itself (e.g., autonomously) to make dispatch decisions.
Owner:INTERGRAPH CORP
Artificial intelligence applications for computer-aided dispatch systems
Exemplary embodiments of the present invention provide a virtual dispatch assist system in which various types of Intelligent Agents are deployed (e.g., as part of a new CAD system architecture or as add-ons to existing CAD systems) to analyze vast 5 amounts of historic operational data and provide various types of dispatch assist notifications and recommendations that can be used by a dispatcher or by the CAD system itself (e.g., autonomously) to make dispatch decisions. 20 24 20 30 89 09 M ay 2 02 4 2 0 2 4 2 0 3 0 8 9 0 9 M a y 2 0 2 4 A B S T R A C T O F T H E D I S C L O S U R E 5
Owner:INTERGRAPH CORP
Emergency responder data communication system, apparatuses and methods
A disclosed method implements: receiving, by a cloud server, unstructured computer-aided-dispatch (CAD) incident data from a CAD system corresponding to a CAD incident record for an emergency call received at an emergency communication center (ECC); performing entity extraction on the unstructured CAD incident data to generate output data; and sending the output data from the cloud-based server, to an emergency responder mobile device terminal to provide information related to the CAD incident record for the emergency call.
Owner:RAPIDSOS
Leveraging a large language model for universal dispatch messaging
PendingUS20260127957A1Natural language translationSemantic analysisUser deviceComputer-aided dispatch
Embodiments of leveraging a large language model (LLM) for universal dispatch messaging is described. A computer aided dispatch (CAD) message describing an event is received from a dispatch service of a plurality of dispatch services. The CAD message is in a first format, and at least some of the plurality of dispatch services generate CAD messages that are in a different format. The LLM is prompted to generate a structured message from the CAD message. The LLM may be prompted, based in part on the CAD message, to generate announcement text. An event record is stored that includes the structured message and may also include the announcement text. User devices are identified that are associated with users based in part on content of the structured message. Alerts are provided of the event to the user devices based in part on the structured message and user preferences of the users.
Owner:TANGO TANGO INC
Interoperability apparatus and methods for a cloud-based emergency data management system
A method implements; obtaining emergency call data from one or more functional elements of an emergency communication center (ECC) by an interoperability apparatus; sending the emergency data from the interoperability apparatus to a cloud-based emergency data management system; converting a portion of the emergency data into a data object at the cloud-based emergency data management system; providing the data object to an instance of a cloud-based application provided by the cloud-based emergency data management system, where the instance is executed using a browser on a computer located at the ECC, and the data object updates a map view within a graphical user interface provided by the instance; and providing update data from the cloud-based emergency data management system to a computer-aided-dispatch system using the interoperability apparatus. The emergency data includes: ANI / ALI (Automatic Number Identification / Automatic Location Identification) data, call detail record (CDR) data, AVL (Automatic Vehicle Location) data, and voice data.
Owner:RAPIDSOS
Quality alerting for computer-aided dispatch systems
ActiveUS12634394B2Special service for subscribersSupervisory/monitoring/testing arrangementsStart timeComputer-aided dispatch
Examples provide a public safety answering point server including a processor configured to determines that a call taker of the PSAP has received a call from a caller regarding an incident and generate a transcript of the call. Based on the transcript, the processor determines a set of call attributes associated with the call, and determines whether a computer automated dispatch (“CAD”) record associated with the call is created within a threshold time period from the start time of the call. When the CAD record associated with the call is not created within the threshold time period, the processor infers, using a first artificial intelligence model, whether a CAD record should be created. In response to inferring that a CAD record should be created based on the set of call attributes, the processor generates and transmits a quality alert to an electronic device associated with a user of the PSAP.
Owner:MOTOROLA SOLUTIONS INC
Management of medical equipment and responders
PendingUS20260100272A1AlarmsHealthcare resources and facilitiesMedical equipmentComputer-aided dispatch
A system for managing responders acquiring medical equipment and responding to an emergency medical event includes mobile devices associated with responders; a computer aided dispatch (CAD), and an equipment / responder management system communicatively coupled to the mobile devices and CAD and configured to receive an event location from the CAD, retrieve medical equipment locations from a database, receive responder locations from the mobile devices, send the event and equipment locations to a first mobile device, generate an activity log for the event including first responder status information based on the responder location, the event and medical equipment locations, send the activity log to the first mobile device, send the event location and the medical equipment locations to a second mobile device, update the activity log with second responder status information based on the responder, event and medical equipment locations, and send the activity log to the mobile devices.
Owner:ZOLL MEDICAL CORPORATION