Check patentability & draft patents in minutes with Patsnap Eureka AI!

A method for realizing outbound call service station from group

An attendant console and call failure technology, which is applied in telephone communication, subscriber special service, interconnection device, etc., can solve the problems that users cannot realize the manual attendant console service and inconvenience when calling outside the group at the same time

Inactive Publication Date: 2010-05-26
ZTE CORP
View PDF5 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0012] At present, the above-mentioned attendant console function can be realized by registering the call forwarding service for each user in the group. is very inconvenient
Therefore, the existing technology cannot realize the manual attendant service for incoming calls outside the group for all users in the Centrex group at the same time

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • A method for realizing outbound call service station from group
  • A method for realizing outbound call service station from group
  • A method for realizing outbound call service station from group

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0037] Preferred embodiments of the present invention are described in detail below.

[0038] The present invention provides an implementation scheme for all users in the Centrex group to simultaneously realize the manual attendant service for calls from outside the group. ) to the attendant console" mode: return to the attendant console unconditionally, users in the group return to the attendant console if they are busy, and users in the group return to the attendant console if there is no answer.

[0039] The priority of the above three services can be set lower than that of standard supplementary services, including unconditional forwarding, busy forwarding, no answer forwarding, etc., so it will not affect the registration and use of these three services by users in the group.

[0040] Specifically, as Figure 7 As shown, the present invention provides a method for realizing an attendant console for incoming calls from outside the group, which includes the following steps...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a method of connecting the callings out of the group to the integrated voice service system, including steps: A1, add back-to-system service in the service attributes of the commercial group; A2, configure the integrated voice service system and the service attributes in the settings of the commercial group; A3, in the calling process, if the called end determines as failure, and the calling is out of the group, then execute step A4; A4, if the called end determines the service attribute as back-to-system service, then execute step A5; A5, send the dialing end calling failure information, including route information of the integrated voice service system; A6, the dialing end receives the calling failure information, and then calls the integrated voice service systemaccording to the route information. In this way, the invention can realize corresponding back-to-system service for all users in the group according to the actual demand, with no conflict with the standard call transfer service, no influence on users' registration and using the standard call transfer service.

Description

technical field [0001] The present invention relates to the group field of communication services, and in particular to a method for realizing an attendant station for calls from outside the group. Background technique [0002] The Centrex (virtual exchange, business group) business is one of the important components of the current telecommunications business. It can not only completely replace the previous PABX (Private Automatic Branch Exchange) in terms of function, but also has a variety of services, "zero hardware" investment, no change The advantages of the existing network, such as easy planning, are favored by operators. At the same time, due to the advantages of less investment, maintenance-free, and easy adoption of new services for business users, it is widely used in factories, mines, colleges, government agencies, group companies, hotels, It has been widely used in group users such as hotels, hospitals, and financial institutions. [0003] At present, there are...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Patents(China)
IPC IPC(8): H04Q3/62H04Q3/00H04M3/42H04M7/00
Inventor 王巍
Owner ZTE CORP
Features
  • R&D
  • Intellectual Property
  • Life Sciences
  • Materials
  • Tech Scout
Why Patsnap Eureka
  • Unparalleled Data Quality
  • Higher Quality Content
  • 60% Fewer Hallucinations
Social media
Patsnap Eureka Blog
Learn More

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2025 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com