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Method and apparatus for managing a call

A calling party and destination technology, applied in the field of communication systems, can solve the problem that users cannot answer calls immediately

Inactive Publication Date: 2008-12-31
MITEL
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In either case, the user cannot answer the call as soon as it arrives

Method used

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  • Method and apparatus for managing a call
  • Method and apparatus for managing a call
  • Method and apparatus for managing a call

Examples

Experimental program
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Embodiment Construction

[0024] figure 1 Illustrated is a system for managing calls from a calling communication device 120 associated with a calling party 106 to a destination communication device associated with a user 105 via a communication network 125 . In some embodiments, the destination communication device includes a mobile communication device 110 capable of communicating wirelessly via the communication network 125 . In these embodiments, mobile communication device 110 may include a cell phone, a PDA capable of wireless communication via communication network 125, a WiFi device, a WiMax device, a VoIP device, a mobile computing device capable of wireless communication via communication network 125, another types of mobile devices capable of wireless communication, or combinations thereof. In other embodiments, the destination communication device may include a wired communication device 112 . In these embodiments, wired communication device 112 may include a PSTN phone, a VoIP phone, a c...

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PUM

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Abstract

The invention provides a method and device for managing a call. According to embodiments described in the specification, a method and apparatus for managing a call to a user associated with a destination communications device, the call initiated by a caller at an originating communications device, is described. An indication of the call is received, the indication of the call comprising data associated with the user. A state of the user is determined by processing the data associated with the user and consulting a record of the state of the user. The call is parked if the state of the user comprises a delayed answer state, the delayed answer state comprising the user being available to receive the call, but requiring additional time to retrieve the call using the destination communications device, and a notification of the call is triggered at the destination communications device by transmitting a signal to the address of the communications device.

Description

technical field [0001] The present application relates generally to communication systems, and in particular to methods and apparatus for managing calls. Background technique [0002] Talking on a mobile phone while driving will be a dangerous behavior, which leads to an increased accident rate. The accident rate is so high that many governments have banned the use of mobile phones while driving, or are considering such a ban. Although the use of a hands-free kit (hands free kit) can assist mobile phone calls while driving, not all drivers can use the hands-free kit. Additionally, while governments allow the use of hands-free kits to assist cell phone use while driving (otherwise, these governments prohibit the use of cell phones while driving), studies have not shown a clear difference in accident rates when drivers use hands-free kits. As a result, many governments are also considering banning the practice. [0003] However, it is often disadvantageous for a driver to i...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04Q7/32H04B1/38
CPCH04M3/428
Inventor 布莱恩·约瑟夫·马科尔萨克
Owner MITEL