Case starting and work order internal control flow management system

A process management and work order technology, applied in the direction of instruments, etc., can solve the problems of information loss, complicated and lengthy process, and delay in case execution time, so as to reduce error rate and improve execution efficiency

Inactive Publication Date: 2011-04-20
DONGGUAN BRANCH OF NEUTRON ENG SHENZHEN
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  • Abstract
  • Description
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  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, the work order process management system mainly includes several main links: customer information collection, billing, review, execution, case closing, and payment collection. Execution and management, therefore, there will be various uncontrollable problems and errors in the execution process, resulting in low work efficiency
Moreover, in the process of case execution, there are often large changes that need to be made. The traditional management method cannot meet the timely and effective management needs of the entire process, thus delaying the execution time of the case and causing economic losses.
In addition, the statistics of data have not been systematic, resulting in the loss of a large amount of information, and even the leakage of some technical information
[0003] Therefore, it is urgent to provide a work order management system with high execution efficiency, which can effectively solve various uncontrollable factors existing in human operations

Method used

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  • Case starting and work order internal control flow management system
  • Case starting and work order internal control flow management system

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Embodiment Construction

[0021] The technical solution of the present invention will be described below in conjunction with the accompanying drawings.

[0022] An embodiment of a process management system for opening a case and internally controlling a work order of the present invention is as follows figure 1 shown, including:

[0023] Customer management module 1 is used to store all customer information and perform classified management. In this module, all customers are classified and numbered. Customers can be divided into developing customers, formal customers, and abnormal customers. From it, you can directly see the follow-up status of relevant customers, manage them in a targeted manner and formulate customer return visits, and at the same time ensure that Security and confidentiality of customer data.

[0024] Specifically, the customer management module 1 also includes a customer interview module 8, which is used to record the information of returning customers. This module can clearly u...

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PUM

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Abstract

The invention discloses a case starting and work order internal control flow management system, which comprises a client management module, a quoted price management module, a sample management module, a collection module, a case starting module, a work order internal control module and a notice letter module, wherein all the modules are based on a system platform, all information can be shared, all executive arms can simultaneously know the latest execution conditions of a work order, and the system actively transmits a notice letter to related executive staff in form of mail so as to ensure the tracking and recording of the whole process from the starting to closing of a case. The whole flow system is controlled to greatly improve the execution efficiency, reduce the error rate and eliminate the influence of various uncontrollable factors of manual operations on final results.

Description

technical field [0001] The invention belongs to the technical field of work order process management, in particular to a process management system for opening a case and internally controlling a work order. Background technique [0002] At present, the work order process management system mainly includes several main links: customer information collection, billing, review, execution, case closing, and payment collection. Execution and management, therefore, there will be various uncontrollable problems and errors in the execution process, resulting in low work efficiency. Moreover, in the process of case execution, there are often large changes that need to be made. The traditional management method cannot meet the timely and effective management needs of the entire process, thus delaying the execution time of the case and causing economic losses. In addition, the statistics of data have not been systematic, resulting in the loss of a large amount of information, and e...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00
Inventor 沈博
Owner DONGGUAN BRANCH OF NEUTRON ENG SHENZHEN
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