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Data processing method and device

A data processing and data sorting technology, applied in the field of communication, can solve problems such as inaccurate analysis results and achieve the effect of optimizing business

Inactive Publication Date: 2012-05-16
CHINA MOBILE COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0009] The user's behavior measured on the terminal cannot be combined with the background data, resulting in inaccurate analysis results

Method used

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Examples

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Embodiment Construction

[0037] In the prior art, when performing data service quality analysis and user behavior analysis, the real-time performance is poor (when a problem occurs during the use of the data service, it is impossible to locate whether the client has a problem or the background server has a problem; and because the fault report depends on It is implemented by manual complaints from users, so the situation when the fault occurs cannot be reproduced in real time, resulting in a decrease in the accuracy of the analysis results), and problems cannot be fully discovered (such as low network speed, client bugs, slow background processing, etc.), And cannot correctly analyze user behavior. In view of the above problems, an embodiment of the present invention provides a data processing method and equipment. The service analysis device receives the information reported by the terminal and the service device, and combines the information reported by the terminal and the information reported by th...

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PUM

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Abstract

The invention discloses a data processing method and a device. The data processing method comprises the following steps: receiving a first service data reported by a terminal and a second service data reported by a service device, and then performing correlation analysis on the service according to the first service data and the second service data. According to the data processing method and device disclosed by the invention, the service data reported by the terminal and the service data reported by the service device are subjected to the correlation analysis and a more powerful data basis for optimizing a data service and analyzing a user action is supplied.

Description

technical field [0001] The present invention relates to the field of communication technology, in particular to a data processing method and device. Background technique [0002] With the development of mobile data services, especially the large-scale use of third-generation (3G) mobile communications, how to quickly improve the quality of data services while ensuring network construction, and meet the growing demands of users on data service diversity and high Reliability requirements have become a problem that operators need to solve. Among them, for a data service, whether the ordering and unsubscribing method is convenient, whether the user experience of using the service is friendly, and whether the client response of the data service is fast, etc. will all affect the user's use of the service, thereby affecting the utilization rate of the service. [0003] However, due to the variety of data services, there is no unified standard for quality, and there are multiple ve...

Claims

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Application Information

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IPC IPC(8): H04W24/10
Inventor 金凌王科杨光华尹伟
Owner CHINA MOBILE COMM GRP CO LTD
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