Fault processing system and method

Abstract

The invention provides a fault processing system which comprises a receiving module, a processing module and a transmitting module. The receiving module receives fault information having a preset form and corresponding to faults generated by a fault potential generation system and fault feedback information of faults corresponding to the faults and generated by the fault potential generation system and / or an interconnected system related to fault processing. The processing module receives the received fault information and forms initial fault processing instruction information used for fault processing according to the analysis result, analyzes fault feedback information and forms fault processing instruction information on the basis of the analysis result. The transmitting module transmits the initial fault processing instruction information and the fault processing instruction information so that the fault potential generation system and / or the interconnected system related to fault processing can process the faults according to instructions. The invention further provides a fault processing method. The fault processing system and method can reduce influence of fault processing on operation of the fault potential generation system to be the minimum and can remarkably improve fault processing capability and efficiency.

Description

technical field [0001] The invention relates to fault handling, in particular to the fault handling of a financial telecommunication system. Background technique [0002] The operation from a single electronic device to a network system coupled together through the network is inseparable from the support of software and hardware systems. However, in the operation of these electronic devices and the network system based on these electronic devices, failures are inevitable. Although designers try their best to consider possible failures when designing, it is inevitable that unexpected failures will occur. For this reason, the speed and appropriateness of troubleshooting is also one of the considerations for the quality of such equipment and systems. [0003] When a fault occurs, it needs to go through several stages such as fault location, decision-making, emergency operation, aftermath treatment, and repair, and each stage may involve many steps, which makes fault handl...

AI Technical Summary

Problems solved by technology

Therefore, in the existing technology, whether it is tightly coupled or not related to each other, the cost of information exchange between systems or modules is high, and the overall fault handling efficiency is relatively low

[0005] In addition, in the existing financial or telecommunication systems, some stages or steps in the fault handling are tightly coupled with the relevant production systems involved in the operation of the financial or telecommunication business, which causes the fault handling process to be different from that of this type. The operation of the system itself is also closely related, and the cumbersome and inefficient fault handling will directly affect the operation of such systems

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