Duty arranging method and system

Abstract

A computer implemented method and system for scheduling, the method comprises: initializing the scheduling configuration information according to the configuration instruction received by a receiving device, wherein the scheduling configuration information includes scheduling time bucket, shift, scheduling personnel and rest day type; solving the rest day set of each scheduling personnel in the scheduling time bucket according to the rest day type through a computing device, wherein the computing device performs the solving according to a preset first solving method; obtaining the working day set of each scheduling personnel through the computing device; and solving the shift of each scheduling personnel in his or her working day set according to the preset algorithm through the computing device. The automation of the scheduling method is implemented in the present application. The optimal scheduling results can be solved in the background automatically under the premise that the requirements of the scheduling configuration are met, and the solved scheduling results are sufficiently random, thus greatly reducing the complexity of scheduling and improving the efficiency of scheduling.

Description

technical field [0001] The invention belongs to the technical field of computers, and in particular relates to a shift scheduling method and system. Background technique [0002] In order to better provide consumers with a full range of services and enhance consumers' consumption experience, most of the existing merchants or service organizations have launched 7*24-hour telephone services, allowing consumers to call customer service at any time. Consulting business, purchasing products, making an appointment for after-sales service or complaining about services; in order to ensure the normal and orderly daily life of people, relevant units in industries such as electric power, water power, traffic dispatching, etc. need to have staff on the job for a long time; in order to ensure productivity, some Manufacturers also need to achieve uninterrupted production to ensure sufficient supply of products. [0003] In the above situations, it is necessary to determine the schedule f...

AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present invention provides a shift scheduling method, which aims to solve the technical problems in the prior art that manual shift scheduling is inefficient and cannot meet the real-time and effectiveness requirements of the shift plan.

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