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Method and device for acquiring information

A technology related to information and decoding information, which is applied in the field of communication and computer processing, and can solve problems such as tediousness, difficulty in user input, information forgetting or loss, etc., and achieve the effects of fast information input, simplified user operation, and reduced data volume

Active Publication Date: 2015-04-01
XIAOMI INC
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  • Abstract
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  • Claims
  • Application Information

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Problems solved by technology

Users need to enter the above information in sequence, which is cumbersome
Also,

Method used

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  • Method and device for acquiring information
  • Method and device for acquiring information
  • Method and device for acquiring information

Examples

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Embodiment Construction

[0080] Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatuses and methods consistent with aspects of the present disclosure as recited in the appended claims.

[0081] In related technologies, after a user purchases a certain product, there may be a demand for after-sales service, such as return, exchange and repair. Before the after-sales service, the user is often required to fill in the relevant product information of the product, such as SN, PN, IMEI (for mobile phone products), production date, product model, warranty period, maintenance ...

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Abstract

The invention discloses a method and a device for acquiring information, which are used for improving the information acquiring efficiency and simplifying the user operation. The method comprises the following steps: scanning two-dimension codes of products to obtain two-dimension code information; analyzing the two-dimension code information to obtain relevant information of the products; sending the relevant information of the products to register after-sales service.

Description

technical field [0001] The present disclosure relates to the field of communication and computer processing, and in particular to a method and device for obtaining information. Background technique [0002] With the development of Internet technology, people can not only obtain various information through the Internet, but also purchase goods and conduct various transactions through the Internet, so that they can purchase goods without leaving home. [0003] When shopping online, because the user has not seen the actual product before receiving the product, the product received may make the user dissatisfied. Or, after the user has used the product for a period of time, the product has some kind of problem. Both of the above situations involve after-sales services, such as repairs, returns, and exchanges. [0004] The inventors of the present disclosure have found that, in the related art, some after-sales services also need to be performed on the network because users pur...

Claims

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Application Information

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IPC IPC(8): G06Q30/00G06F17/30
Inventor 杨京津陈少伟胡英帅
Owner XIAOMI INC
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