Method and device for automatically inquiring service note numbers

Abstract

The invention discloses a method and a device for automatically inquiring service note numbers. The method comprises identifying whether the transmitting number of the received message is a service number, when the transmitting number is the service number, extracting a service note number in the message according to a preset identification condition, sending an instruction of inquiring the service note number to a server corresponding to the transmitting number, and receiving service information corresponding to the service note number sent by the server. According to the method, when the transmitting number is identified as the service number, the received message has the service note number, and then the service note number conforming to the preset identification condition in the message needs to be extracted; next, the instruction of inquiring the service note number is sent to the server corresponding to the transmitting number, and finally, the service information corresponding to the service note number sent by the server can be received, and therefore, a user can check the service information any time. As a result, the method is capable of automatically inquiring the service note number from the server, so that the time of the user can be saved.

Description

technical field [0001] The present invention relates to the technical field of communication, and more specifically, relates to a method and a device for automatically inquiring about service order numbers. Background technique [0002] With the development of smart devices, the functions of smart devices are also increasing, and the information interaction between smart devices and various service providers is also increasing. These service providers often send messages to the user's smart device to inform the user that the current service provider has started serving the user. For example, the courier service provider will send a message to the user's smart device: "Your courier tracking number '3053367801' has been sent, please pay attention to check!", so that the user can know that his courier has been sent through the message. [0003] Although the service provider will notify the user that the service has been started, usually the service provider will only notify th...

AI Technical Summary

Problems solved by technology

[0003] Although the service provider will notify the user that the service has been started, usually the service provider will only notify the user's smart device once. If the user wants to know the follow-up progress, the user needs to check on the official website of the service provider. Therefore Users need to frequently check their service order number on the official website of the service provider to understand the current service information of the service order number

[0004] Therefore, in order to be able to understand the service information corresponding to the service ticket number, the user often needs to manually check the service ticket number on the official website of the service provider, so the relevant query method is a waste of the user's time, thereby bringing inconvenience to the user

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