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Server and program

A server and action technology, applied in the server field, can solve problems such as difficulty in finding goods

Inactive Publication Date: 2015-11-25
TOSHIBA TEC KK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in this case, it is still difficult for members to find products that suit their preferences only because the operability has become better.

Method used

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  • Server and program
  • Server and program
  • Server and program

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0042] Hereinafter, this embodiment will be described with reference to the drawings.

[0043] figure 1 It is a block diagram showing a configuration example realized as the customer service system 10 of the content providing system of the present embodiment. The customer reception system 10 can provide, for example, information (contents) related to products on sale at a store or the like to electronic devices used by customers or shop assistants. The customer reception system 10 is installed, for example, in a customer consultation room provided in a store, and is used when a store clerk receives a customer.

[0044] The customer reception system 10 includes a backyard device 12 for system management and control, a staff terminal 14 used by shop assistants, and a reception device 16 mainly used by customers. The background device 12 includes, for example: a customer information management system 20 , a content distribution system 21 , a POS (Point of Sales, point of sale) ...

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PUM

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Abstract

A server includes merchandise extraction means for extracting specific merchandise regarding which information is provided to a customer from a plurality of merchandise items on the basis of customer information which is registered in relation to the customer, first delivery means for delivering first content for the specific merchandise to a first electronic apparatus used by the customer, and second delivery means for delivering second content for the specific merchandise to a second electronic apparatus used by a store staff member. The first delivery means delivers the first content corresponding to the changed second content to the first electronic apparatus in response to a request for changing the second content from the second electronic apparatus. The second delivery means delivers the second content corresponding to the changed first content to the first electronic apparatus in response to a request for changing the first content from the first electronic apparatus.

Description

technical field [0001] The present invention relates to a server that provides content related to products and the like, and an operating method thereof. Background technique [0002] In large stores, etc., there may be a member-only counseling room or the like. When a member uses the members-only counseling room, he or she can enter the room by being authenticated with a membership card or the like. In the consultation room, members can receive services such as drinks provided by the store's export employees or customer service employees, or product introductions using printed catalogs. [0003] In the case of a printed catalog using a paper medium, the greater the number of published products, the more difficult it is for a member to find a product that suits his taste. In addition, when a customer designates a product from a printed catalog, a store clerk needs to perform an input operation or the like on a separate dedicated terminal in order to make a reservation or a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02
CPCG06Q10/08G06Q30/0282G06Q30/0256
Inventor 中根林太郎
Owner TOSHIBA TEC KK