Service policies for communication sessions

A communication session and service strategy technology, applied in the field of service strategy for communication sessions

Active Publication Date: 2016-06-29
MICROSOFT TECH LICENSING LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Thus, challenges arise in implementing quality of service strategies for different modalities

Method used

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  • Service policies for communication sessions
  • Service policies for communication sessions
  • Service policies for communication sessions

Examples

Experimental program
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Embodiment Construction

[0016] overview

[0017] Techniques for service policies for communication sessions are described. In at least some embodiments, a communication session refers to an exchange of communication data between different nodes in a network. Examples of communication sessions include Voice over Internet Protocol (VoIP) calls, video calls, text messaging, file transfers, and / or combinations thereof. In at least some embodiments, a communication session represents a unified communication and collaboration (UC&C) session.

[0018] According to various embodiments, service policies specify various rules and / or procedures for handling communication sessions. For example, a service policy may specify service priority assignments to be applied to a communication session based on various attributes of the communication session. In general, service priority assignments refer to different priorities that can be assigned to different types of data. Examples of service priority designation...

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Abstract

Techniques for service policies for communication sessions are described. According to various embodiments, a service policy specifies various rules and / or procedures for handling communication sessions. For instance, a service policy can specify service priority designations to be applied to communication sessions based on various attributes of the communication sessions. Techniques discussed herein provide for automated and dynamic management of service policies in a variety of communication scenarios, e.g., via per-session customization of service policies. In at least some embodiments, techniques may be employed to remedy problems that may occur during a communication session, such as via bandwidth reallocation, dynamic remapping of routing paths, and so forth.

Description

Background technique [0001] Modern communication systems have a host of capabilities including integration of various communication modalities with different services. For example, instant messaging, voice / video communication, data / application sharing, whiteboarding, and other forms of communication that can be combined with subscriber presence and availability information. Such a system may provide subscribers with enhanced capabilities, such as providing instructions to callers for various status classifications, alternate contacts, calendar information, and comparable features. Furthermore, collaboration systems that enable users to share and collaborate while creating and modifying various types of documents and content can be integrated with multimodal communication systems that provide different kinds of communication and collaboration capabilities. Such integrated systems are sometimes referred to as unified communications and collaboration (UC&C) systems. [0002] Al...

Claims

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Application Information

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IPC IPC(8): H04L12/24H04M15/00H04L12/813H04L45/24H04L45/247H04L47/20H04L47/80
CPCH04M15/66H04L45/22H04L47/805H04M15/8228H04L41/5025H04L41/5009H04L41/5022H04L41/5067H04L43/0829H04L43/0864H04L43/087H04L65/1069H04L65/80H04L67/141H04L47/2433H04L41/0894H04L41/0893H04L41/0896H04L67/14H04L67/5682H04L47/20H04L41/0654H04L43/0852H04L43/0888
Inventor P·F·梅内泽斯A·A·哈桑J·莫罗
Owner MICROSOFT TECH LICENSING LLC
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