A method of controlling ATM operation based on a video monitoring device

Abstract

The invention provides a method of controlling ATM operation based on a video monitoring device. An ATM is connected with a video monitoring device thereof; according to the control information of whether a stand front edge line of the ATM is blocked, which is transmitted by the video monitoring device, corresponding control is performed for different states in operation processes of card-free deposit and a card using mode. Thus, in the card-free deposit process, if the stand front edge line of the ATM is not blocked before confirmation, the processing and the confirmation of not delivering money are performed automatically, so that it is guaranteed that money is not taken by others when a person leaves when waiting for confirmation; in a process of using a card, when a card exit function selection item is displayed on an interface and the stand front edge line of the ATM is not blocked, the card exit operation is performed, so that it is guaranteed that if a person leaves when the bank card is waiting for the card exit operation in a card reader, the money in the bank card account cannot be withdrawn directly without inputting the password by others.

Description

technical field [0001] The invention relates to the technical field of bank security, in particular to a method for realizing corresponding control of different states during the operation of the ATM according to whether the front edge line of the ATM machine is blocked. Background technique [0002] At present, ATM automatic teller machines (ATMs for short) in the financial industry are widely popular across the country, but while they provide users with convenient and fast access, they also bring new problems: after users use them, if the bank card If you forget to leave in the ATM machine, it is easy for others with ulterior motives to take away the money on the user's forgotten bank card and account, especially if you forget the bank card in the ATM machine and the interface after entering the correct password in the card reader (such as withdrawal or not withdrawn after transfer), the money in the account is easily taken away by others, and the operation process of cash w...

AI Technical Summary

Problems solved by technology

[0002] At present, ATM automatic teller machines (ATMs for short) in the financial industry are widely popular across the country, but while they provide users with convenient and fast access, they also bring new problems: after users use them, if the bank card If you forget to leave in the ATM machine, it is easy for others with ulterior motives to take away the money on the user's forgotten bank card and account, especially if you forget the bank card in the ATM machine and the interface after entering the correct password in the card reader (such as withdrawal or not withdrawn after transfer), the money in the account is easily taken away by others, and the operation process of cash withdrawal is on the ATM machine where the money is paid first and then the bank card is refunded (this operation process is generally adopted by ATM machines in my country for cash withdrawal), and the cash withdrawal is the most convenient It is easy to forget to take out the card. This kind of situation is often reported by many media

This change of "returning the card first and then spitting out the money" also has new problems: if you want to withdraw cash again or want to do other business, you have to re-insert the card and enter the password, which is troublesome, and you may forget to take the cash and leave; Therefore, the vast majority of banks in China have considered the habits of most customers and have not changed the traditional order of withdrawing cash first and then taking bank cards

[0004] As we all know: in the financial industry, ATM automatic teller machines (abbreviated as ATM machines) are also generally equipped with a non-card deposit function. While it brings convenience to users, it also brings new problems: due to the need for manual participation. Method, after the banknotes are put into the card slot, if you forget to operate within a limited time period of each process, the transaction failure will be processed after the time limit, and the key process is to swallow the banknotes that have been checked and stored in the card slot together to fail the transaction Processing to prevent the loss of funds after the user leaves. However, when the user leaves within a limited time, it is easy for others to perform related (exit or cancel) operations to take away the banknotes to be deposited. Many media often report such incidents. The user forgot to press the button at the end Press the "Confirm" button and leave, resulting in the money not being stored in the account and being taken away by the latecomer

We all know that the place where the ATM machine is located is a quiet environment. In order not to affect the use of the ATM machine by users and others, the loudness of the voice prompts sent by the ATM machine through the speaker is generally set to be less than 40 decibels, so that the voice prompts with a loudness of less than 40 decibels will cause: People with hearing loss may not be able to hear it, especially the elderly, because most of the elderly have hearing loss; when people are tense at work and too tired to concentrate and unresponsive, they will turn a deaf ear to the sound of the prompt voice, and of course it is easier Cause the use to be completed or leave without taking the bank card

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