Supercharge Your Innovation With Domain-Expert AI Agents!

A traffic equalization method and device

A traffic balance and traffic technology, applied in the computer field, can solve the problem of reducing the efficiency of traffic processing

Active Publication Date: 2019-08-09
ADVANCED NEW TECH CO LTD
View PDF5 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] The embodiment of the present application provides a traffic balancing method and device to solve the problem that the method of manually balancing the traffic centers will reduce the traffic processing efficiency of the entire traffic service system

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • A traffic equalization method and device
  • A traffic equalization method and device
  • A traffic equalization method and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0023] In order to make the purpose, technical solution and advantages of the present application clearer, the technical solution of the present application will be clearly and completely described below in conjunction with specific embodiments of the present application and corresponding drawings. Apparently, the described embodiments are only some of the embodiments of the present application, rather than all the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0024] figure 1 The traffic balancing process provided for the embodiment of this application specifically includes the following steps:

[0025] S101: Receive an access request from a user.

[0026] In the embodiment of this application, the traffic service system such as figure 2 As shown, receiving the user's access request is completed by the ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a call balancing method and apparatus. The method comprises the following steps: for a to-be-accessed user request, obtaining the state information of call centers at the current moment, respectively determining the processing ability of the call centers at the current moment according to the state information of the call centers, and allocating the access request according to the processing ability of the call centers at the current moment. By adopting the method, when the access request of the user is allocated, no manual participation exists, the state information of the call centers is monitored by a server in real time to determine the processing ability of the call centers and allocate the access request of the user according to the processing ability of the call centers, compared with the method for manually balancing the call centers, the method for balancing the call centers by the server can improve the call processing ability of the entire call service system.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a traffic equalization method and device. Background technique [0002] With the continuous development of network technology, network service providers (such as websites) provide users with more and more types of services (for example, they can provide users with business consulting services, and can also provide users with information search services). [0003] At present, in order to provide users with better services, network service providers will establish a complete traffic service system for handling users' complaints, consultations and other services. In actual situations, there may be many users using the traffic service, and there may be a large number of users using the traffic service at the same time. In order to cope with these traffic volumes, network service providers usually use multiple call centers to provide traffic services . [0004] When mult...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/523
Inventor 应荣军吴庚水
Owner ADVANCED NEW TECH CO LTD
Features
  • R&D
  • Intellectual Property
  • Life Sciences
  • Materials
  • Tech Scout
Why Patsnap Eureka
  • Unparalleled Data Quality
  • Higher Quality Content
  • 60% Fewer Hallucinations
Social media
Patsnap Eureka Blog
Learn More

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2025 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com