Failure processing method and device
A fault processing method and processing device technology, applied in the field of communication, can solve problems such as restricting business development and consuming manpower, and achieve the effect of intelligent fault location
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[0077] In order to make the technical problems, technical solutions and advantages to be solved by the present invention clearer, the following will describe in detail with reference to the drawings and specific embodiments.
[0078] Such as figure 1 As shown, the embodiment of the present invention provides a fault handling method, which is characterized in that it includes:
[0079] Step 11, according to the fault phenomenon, obtain the suspected fault cause of the fault phenomenon;
[0080] Step 12, check the checkpoints corresponding to each of the suspected fault causes one by one, and obtain the check result;
[0081] Step 13, according to the inspection result, select the target fault cause that produces the fault phenomenon from the suspected fault causes.
[0082] In the above embodiments of the present invention, the fault phenomenon can be input by the user or automatically obtained by the system according to the current fault; specifically, in the fault location ...
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