Status inquiry method, device, user terminal and storage medium of electronic insurance policy

A technology for electronic insurance policy and status query, applied in the computer field, which can solve problems such as customer inconvenience

Active Publication Date: 2019-02-05
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] In the field of insurance, the operation process of the policy and the status of the user's electronic policy can only be seen by authorized staff within the insurance company. When customers need to know the latest status or previous status of the insurance they purchased, they can only ask the insurance It is very inconvenient for customers to have authorized staff within the company
[0003] At present, there is no convenient and intuitive way for customers to quickly understand the various statuses of their policies

Method used

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  • Status inquiry method, device, user terminal and storage medium of electronic insurance policy
  • Status inquiry method, device, user terminal and storage medium of electronic insurance policy
  • Status inquiry method, device, user terminal and storage medium of electronic insurance policy

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Embodiment Construction

[0042] In order to make the objectives, technical solutions and advantages of the present invention clearer, the following further describes the present invention in detail with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention, but not to limit the present invention.

[0043] figure 1 It is a flowchart of a method for querying the status of an electronic insurance policy according to an embodiment of the present invention. figure 1 Describe in detail the status query method of an electronic insurance policy according to an embodiment of the present invention, such as figure 1 As shown, the method for querying the status of the electronic insurance policy includes the following steps S101, S102, S103, and S104.

[0044] S101. Receive the entered insurance policy number.

[0045] According to an embodiment of the present invention, the input operation of the insu...

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PUM

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Abstract

The invention provides a method, a device, a user terminal and a storage medium for status inquiry of an electronic insurance policy. The method for inquiring about the status of the electronic insurance policy includes: receiving the input policy number; when the policy number is a valid policy number, querying the initial state and operation flow set of the electronic policy corresponding to the policy number; Set and each operation flow in the operation flow set is mapped to the state in the state total set, and obtain the mapped state subset; display the initial state of the electronic insurance policy and the obtained state subset. The invention enables the user to know the status of the electronic insurance policy in real time and improves the user experience.

Description

Technical field [0001] The present invention relates to the field of computer technology, in particular to a method, a device, a user terminal and a storage medium for querying the status of an electronic insurance policy. Background technique [0002] In the insurance field, only authorized employees of the insurance company can see the operation process of the insurance policy and the status of the user’s electronic insurance policy. When customers need to know the latest or past status of the insurance they have purchased, they can only ask about insurance. Authorized employees within the company are very inconvenient for customers. [0003] At present, there is no convenient and intuitive way for customers to quickly understand the various statuses of their insurance policies. Summary of the invention [0004] The embodiments of the present invention provide a method, a device, a user terminal, and a storage medium for querying the status of an electronic insurance policy, whic...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/9032G06Q40/08G06K7/14
CPCG06K7/1439G06Q40/08G06F16/9032G06Q10/10G06Q30/0185G06F16/245G06F16/248
Inventor 张捷高雪李斌陈杰邵正铂马向东丁杰
Owner PING AN TECH (SHENZHEN) CO LTD
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