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Predictive response method and system to incoming communications

A technique for incoming communication, computing systems, applied in the field of predictive responses to incoming communications and systems, capable of solving problems such as reduction

Active Publication Date: 2021-05-04
GOOGLE LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, computing devices can only provide a small number of stored responses, reducing the likelihood that the available stored responses include those desired by the user.

Method used

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  • Predictive response method and system to incoming communications
  • Predictive response method and system to incoming communications
  • Predictive response method and system to incoming communications

Examples

Experimental program
Comparison scheme
Effect test

example 1

[0084] Example 1. A method includes receiving, by a computing system, a plurality of message histories, wherein each message history from the plurality of message histories includes a simple messaging service message history, a multimedia messaging service message history, an instant messaging message history, or an email message history one or more of; determining a plurality of message-response pairs based on a plurality of message histories by a computing system; determining by a computing system a plurality of instances of each response to each message from a plurality of message-response pairs; by computing classifying, by the system, each response from the plurality of message-response pairs as having an information type; and storing, by the computing system, an indication of each unique message from the plurality of message-response pairs, an An indication of the information type, and multiple responses with the information type from multiple message-response pairs.

example 2

[0085] Example 2. The method of Example 1, further comprising: receiving, by the computing system, a request from the computing device for a suggested response to the incoming communication, the request including an indication of the incoming communication; determining, by the computing system based on the request, what is expected to be included in the response to the incoming communication a type of information in the response; determining, by the computing system, one or more based on the request and the type of information; and sending, by the computing system, an indication of the one or more candidate responses to the computing device.

example 3

[0086] Example 3. The method of Example 2, wherein the request for a suggested response to the incoming communication includes an identity of a sender of the incoming communication and an identity of a recipient of the incoming communication, and wherein the one or more candidate responses are based on the identity of the sender and the identity of the recipient of the incoming communication. identified by the identity of the author.

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PUM

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Abstract

A computing system includes a communication unit configured to receive a plurality of message histories, at least one processor, and at least one module. The at least one module is operable by the at least one processor to: determine a plurality of message response pairs based on the plurality of message histories; determine a plurality of message response pairs for each message from the plurality of message response pairs; Instances; classifying each response from the plurality of message-response pairs as having an information type; and storing an indication of each unique message from the plurality of message-response pairs, the corresponding corresponding message associated with the unique message An indication of the type of information associated with a response, and a plurality of responses of the type of information from the plurality of message-response pairs.

Description

Background technique [0001] A computing device (eg, mobile phone, tablet computer, etc.) may enable a user to respond to incoming communications from one or more other computing devices. In some cases, incoming communications (eg, emails, text messages, meeting requests, etc.) may include text information. A computing device may enable a user of a computing device to respond to an incoming communication by allowing the user to enter text information (eg, using an input device) and send the text information to one or more other computing devices in response. [0002] Some computing devices may enable a user to select responses stored by the computing device and to send the selected stored responses, such as by providing one or more options from which the user may select. For example, in response to receiving a meeting request, the computing device may enable a user of the computing device to select a response to "accept" the meeting request, "decline" the meeting request, or s...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/58
CPCH04L51/063H04L51/02H04L51/046H04L51/216H04L51/224
Inventor 内森·迪克森·比彻丹尼尔·乔治·库洛姆津
Owner GOOGLE LLC
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