Dialogue intention recognition method and device, equipment and storage medium

Abstract

The invention provides a dialogue intention recognition method and device, equipment and a storage medium. The method comprises the following steps: acquiring dialogue information, and performing wordsegmentation on the dialogue information to obtain word segmentation information; performing feature extraction on the word segmentation information to obtain first feature information; inputting thefirst feature information into at least two primary models for training and prediction to obtain a plurality of primary prediction values; splicing the primary prediction values to obtain second feature information; and inputting the second feature information into a secondary model for training and prediction to obtain a secondary prediction value and a recognition result. Through fusion of at least two primary models and one secondary model, classification and recognition of the dialogue intention are performed on the feature information extracted according to the dialogue information, so that a chatting robot can make accurate and intelligent responses feasibly according to the recognized dialogue intention, thereby lowering the labor cost.

Description

technical field [0001] The present application relates to the technical field of online communication, and in particular to a dialogue intention recognition method, device, device and storage medium. Background technique [0002] In the current recruitment process, especially in the campus recruitment process, HR usually needs to manually answer a large number of repetitive recruitment-related questions, resulting in high labor costs and waste of manpower; Similar problems of high labor costs. Contents of the invention [0003] In view of the above-mentioned defects or deficiencies in the prior art, it is desired to provide a dialog intent recognition method, device, device, and storage medium that can automatically and accurately identify the intent category of online conversations, so that chat robots can make accurate and intelligent replies. [0004] In a first aspect, the present invention provides a method for identifying dialogue intentions, including: [0005] Ob...

AI Technical Summary

Problems solved by technology

[0002] In the current recruitment process, especially in the campus recruitment process, HR usually needs to manually answer a large number of repetitive recruitment-related questions, resulting in high labor costs and waste of manpower; Similar problems with higher labor costs

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