Work order classification method, device and related equipment in electric power marketing system

Abstract

The present application relates to a work order classification method, device and related equipment in an electric power marketing system. The method comprises the following steps of: segmenting the fields in the classified work order data to construct a training model of the work order frequency so as to obtain the words with the highest word frequency appearing in the work order; associating theword with the highest frequency with the corresponding category of the work order; when receiving unclassified work order data, performing word segmentation on the fields in the unclassified work order data; inputting the words obtained by word segmentation into the training model of the work word frequency to obtain the words with the highest word frequency appearing in the unclassified work order; determining the category associated with the word most frequently used in the uncategorized job to be the category of the uncategorized job. The application realizes automatic classification of work orders, reduces the checking time of manual work order categories, and improves the efficiency of work order classification.

Description

technical field [0001] The present application relates to the technical field of work order classification, in particular to a work order classification method, device, computer equipment and storage medium in an electric power marketing system. Background technique [0002] At present, in the power marketing system, there are work orders for metering device failures, electric energy metering failures and power refund process work orders. The electric energy metering failure work order and the electric power refund process work order are two independent processes. In the work order, there are data about files, meter codes, monthly maximum demand, electricity, alarm information, power outage information, load, and line loss. [0003] Under normal circumstances, when a fault handler finds a fault, he will initiate a fault handling process in the marketing system. If faulty power is required to be refunded, he can choose to initiate a faulty refund process in the fault process ...

AI Technical Summary

Problems solved by technology

However, in actual operation, it is often marked in the filing link of the fault work order of the electric energy metering device that no refund is required, and a work order for the electric power refund process is artificially initiated later. The reasons for this situation are operating habits, failure to reach an agreement with the user, Fault handling personnel in order to avoid the assessment of the recovery time limit and other factors

[0004] At present, in the case of manually initiating the power refund process work order independently, it brings great inconvenience to the marketing inspection work

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