Method and device for analyzing software abnormal operation, electronic device and storage medium
A technology of abnormal operation and analysis method, which is applied to data error detection, response error generation, electrical digital data processing, etc. in the direction of redundancy in calculation, and can solve problems such as poor user experience, low analysis efficiency, and software operation and maintenance personnel. Difficulty in providing solutions in a timely manner, etc.
Inactive Publication Date: 2019-02-19
ZHUHAI BAOQU TECH CO LTD
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Problems solved by technology
This situation is usually caused by a software crash, which brings great inconvenience to the user
For example, when a user is using text editing software, the software crashes and the edited but unsaved text disappears, resulting in a very bad user experience
In response to the above problems, although some applications provide users with the option of network debugging when the software crashes, the cause of the software crash is usually unpredictable during the actual use of the software by the user, so it is difficult for software operation and maintenance personnel to Provide solutions in a timely manner, and network debugging often cannot effectively solve the problem of software crashes, resulting in low efficiency in the analysis of abnormal software operation
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[0076] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.
[0077] Please refer to figure 1 , figure 1 It is a schematic flowchart of a method for analyzing abnormal software operation provided by an embodiment of the present invention. As shown in the figure, the method in the embodiment of the present invention includes:
[0078] S101. Obtain a dump file of the target software when it is detected that the target software is running abnormally.
[0079] In specific implementation, the system debugging funct...
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The invention discloses a method and device for analyzing software abnormal operation, an electronic device and a storage medium. The method includes the following steps: when detecting the abnormal operation of the target software, firstly obtaining a dump file of the target software, wherein the dump file is a memory image file of the target software; Then determining abnormal information of thetarget software according to the dump file; then generating an anomaly analysis report based on the anomaly information, wherein the anomaly analysis report may include a basic analysis report for auser and a detailed analysis report for a software operation and maintenance personnel. By adopting the embodiment of the invention, the analysis efficiency of abnormal software operation can be improved.
Description
technical field [0001] The invention relates to the technical field of computer applications, in particular to an analysis method, device, electronic equipment and storage medium for abnormal software operation. Background technique [0002] At present, in the process of using various application software, it often happens that the software in use is automatically closed after an error box pops up. This situation is usually caused by a software crash, which causes great inconvenience to the user. For example, when a user is using text editing software, a software crash will cause the user's edited but unsaved text to disappear, resulting in a very bad user experience. In response to the above problems, although some applications provide users with the option of network debugging when the software crashes, the cause of the software crash is usually unpredictable during the actual use of the software by the user, so it is difficult for software operation and maintenance perso...
Claims
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Login to View More IPC IPC(8): G06F11/07G06F11/14
CPCG06F11/0766G06F11/079G06F11/0793G06F11/1448G06F11/1469
Inventor 朱培宏
Owner ZHUHAI BAOQU TECH CO LTD