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Intelligent interaction method and device

A technology of intelligent interaction and intelligent equipment, which is applied in special data processing applications, instruments, voice analysis, etc., and can solve problems such as users finding results, users dissatisfied with query results, and poor user experience.

Active Publication Date: 2019-04-26
BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in the traditional intelligent question answering system, in some cases, the desired result cannot be found immediately for the user, or the user is not satisfied with the query result, which makes the user experience bad

Method used

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Embodiment Construction

[0118] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0119] This application provides an intelligent interaction method and device, which can be applied to smart devices, such as smart speakers, smart phones, smart watches, smart bracelets, smart glasses and other wearable electronic devices. Able to conduct intelligent Q&A with users.

[0120] figure 1 A flow chart of an intelligent interaction m...

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PUM

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Abstract

The invention provides an intelligent interaction method and device. The method comprises the following steps of: obtaining a sample; Obtaining query questions of a user, obtaining a first query result corresponding to the query question, and outputting the first query result, outputting push information corresponding to the query question after a first duration, the push information comprising asecond query result corresponding to the query question and / or first prompt information, and the first prompt information being used for prompting that a second query result corresponding to the queryquestion is obtained. According to the method, the second query result corresponding to the query problem is actively pushed to the user and / or the user is prompted to obtain the second query resultafter the first duration is delayed, so that the requirements which are not met by the user before are met, or in order to better meet the requirements of the user, the user experience is improved.

Description

technical field [0001] The invention relates to the field of data mining, in particular to an intelligent interaction method and device. Background technique [0002] Human-Computer Interaction (HCI) is a method to study the interactive relationship between the system and the user. The system can be a variety of machines, or computerized systems and software. For example, various artificial intelligence systems such as intelligent customer service systems and voice control systems can be realized through human-computer interaction. [0003] Intelligent question answering system is a typical application of human-computer interaction. The traditional intelligent question answering system uses fuzzy search or similarity calculation methods to find the results of questions asked by users in the knowledge base, and sends the query results to users. However, in the traditional intelligent question answering system, in some cases, the desired result cannot be immediately found fo...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332
CPCG06F16/3329G06F16/3326H04L67/02G06F16/3322H04L67/55G06F16/3349G10L13/00
Inventor 祖华龙张博张欣娅徐凌锦张萌萌叶静宇贾啸宸
Owner BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD