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Intelligent interaction method and device

A technology of intelligent interaction and intelligent equipment, applied in voice analysis, instrumentation, computing, etc., can solve problems such as poor user experience, user search results, user dissatisfaction with query results, etc.

Active Publication Date: 2020-11-24
BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in the traditional intelligent question answering system, in some cases, the desired result cannot be found immediately for the user, or the user is not satisfied with the query result, which makes the user experience bad

Method used

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Embodiment Construction

[0118] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0119] This application provides an intelligent interaction method and device, which can be applied to smart devices, such as smart speakers, smart phones, smart watches, smart bracelets, smart glasses and other wearable electronic devices. Able to conduct intelligent Q&A with users.

[0120] figure 1 A flow chart of an intelligent interaction m...

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Abstract

The present invention provides an intelligent interaction method and device. The method includes: obtaining a query question of a user, obtaining a first query result corresponding to the query question, outputting the first query result, and outputting the query corresponding to the query question after a first duration. push information, the push information includes the second query result corresponding to the query question and / or the first prompt information, and the first prompt information is used to prompt that the second query result corresponding to the query question has been obtained. The method proactively pushes the second query result corresponding to the query question to the user and / or reminds the user that the second query result has been obtained after delaying the first time period, so as to meet the user's previously unsatisfied needs, or, in order to better meet the user's needs demand, thereby improving the user experience.

Description

technical field [0001] The invention relates to the field of data mining, in particular to an intelligent interaction method and device. Background technique [0002] Human-Computer Interaction (HCI) is a method to study the interactive relationship between the system and the user. The system can be a variety of machines, or computerized systems and software. For example, various artificial intelligence systems such as intelligent customer service systems and voice control systems can be realized through human-computer interaction. [0003] Intelligent question answering system is a typical application of human-computer interaction. The traditional intelligent question answering system uses fuzzy search or similarity calculation methods to find the results of questions asked by users in the knowledge base, and sends the query results to users. However, in the traditional intelligent question answering system, in some cases, the desired result cannot be immediately found fo...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332
CPCG06F16/3329G06F16/3326H04L67/02G06F16/3322H04L67/55G06F16/3349G10L13/00
Inventor 祖华龙张博张欣娅徐凌锦张萌萌叶静宇贾啸宸
Owner BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD