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Method and device for improving service quality of network service products

A network service and service quality technology, applied in the field of improving the service quality of network service products, can solve the problems of not being able to find details, rough evaluation granularity, and high labor costs

Active Publication Date: 2020-08-21
GUIZHOU BAISHANCLOUD TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] In the prior art, the quality evaluation of network products is generally to monitor the final result or to split the evaluation granularity according to the network protocol level at a large granularity. The evaluation granularity is rough, and details cannot be found.
The current analysis and treatment of network product service quality problems is done manually, with high labor costs and poor efficiency

Method used

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  • Method and device for improving service quality of network service products
  • Method and device for improving service quality of network service products

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Embodiment Construction

[0032] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined arbitrarily with each other.

[0033] figure 1 It is a flowchart of a method for improving the service quality of a network service product in an embodiment, and the method includes:

[0034] Step...

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Abstract

The invention discloses a method and device for improving the service quality of a network service product. The method comprises the following steps: determining each quality link of a network serviceproduct, judging whether the quality link has a quality problem or not according to a service actual value and a service reference value of each quality link, determining an optimization scheme for the quality link with the quality problem, and executing the optimization scheme. According to the invention, the quality link is carried out for the network service product according to the round-tripgranularity of the data packet, the evaluation granularity is fine, detail problems can be found, the service quality of the network service product can be effectively improved, and the user experience is improved.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a method and device for improving the service quality of network service products. Background technique [0002] With the development of the Internet, Internet users have higher and higher requirements for network access. Faced with the same network products, products with fast access speed and high usability will become the choice of more netizens. How to quickly evaluate the service quality of network products, analyze network product problems, and improve service quality have become important issues. [0003] In the prior art, the quality evaluation of network products is generally to monitor the final result or split the evaluation granularity according to the network protocol level at a large granularity. The evaluation granularity is rough, and details cannot be found. Currently, the analysis and handling of network product service quality problems is done manually, ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24
Inventor 符立佳苗辉
Owner GUIZHOU BAISHANCLOUD TECH CO LTD