Method capable of meeting requirements of different people applied to intelligent conversation robot

A dialogue robot, intelligent technology, applied in the field of thousands of people, can solve the problem of inflexibility and stiffness of dialogue robots

Inactive Publication Date: 2019-07-05
NANJING SILICON INTELLIGENCE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the currently visible dialogue robots can only be used in a single industry or field. Different fields require different robots. The dialogue robots are not flexible enough and rigid, and cannot combine existing resources and information with user information for personalization. dialog service

Method used

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  • Method capable of meeting requirements of different people applied to intelligent conversation robot
  • Method capable of meeting requirements of different people applied to intelligent conversation robot

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Embodiment Construction

[0027] The present disclosure will be described in further detail below in conjunction with the accompanying drawings.

[0028] The method provided by the present disclosure is applied to intelligent dialogue robots with thousands of faces, such as figure 1 As shown, first obtain the slot values ​​that affect the dialogue from the database, user speech during the dialogue, and other data sources. The slot values ​​that affect the dialogue include:

[0029] (1) User personal information: such as occupation, gender, age, surname, etc.;

[0030] (2) The current state of the user: such as mood, tone, etc.;

[0031] (3) The current state of the dialog system: such as the current time, current process, intention judgment result, etc.;

[0032] (4) User business data: such as arrears, overdue time, etc.;

[0033] (5) Environmental data: such as weather information and geographic information obtained from third-party databases or APIs.

[0034] The ways to obtain the slot value in...

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Abstract

The invention discloses a method capable of meeting requirements of different people applied to an intelligent conversation robot. The method solves the problem that the conversation of the intelligent conversation robot is not flexible enough. According to the technical scheme, a verbal trick of conversation with a rule library is set, besides the rule library, the verbal trick of the conversation also comprises an answer sentence template, a conversation process and a conversation strategy, and the rule library comprise a conversation strategy selection rule, an answer selection rule, a variable evaluation rule, an audio selection rule and the like. The rules in the rule library are used so that the conversation robot can flexibly deal with various users, and can adjust the conversationstrategy in real time according to the content, mood or emotion of the user when the user speaks, so that the conversation is more close to real human-human conversation.

Description

technical field [0001] The present disclosure relates to the field of artificial intelligence, and in particular to a method applied to intelligent dialogue robots with thousands of faces. Background technique [0002] Compared with traditional manual calls, dialogue robots have obvious advantages: high work efficiency, clear data management, and low consumption costs. Therefore, dialogue robots are more and more used in service industries. However, the currently visible dialogue robots can only be used in a single industry or field. Different fields require different robots. The dialogue robots are not flexible enough and relatively rigid. They cannot combine existing resources and information with user information for personalization. dialog service. Contents of the invention [0003] The purpose of the present disclosure is to provide a method applied to intelligent dialogue robots with thousands of faces, so as to achieve the purpose of the dialogue robot flexibly int...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L15/22G10L13/04G10L13/08G10L25/63
CPCG10L13/00G10L13/08G10L15/22G10L25/63G10L2015/225
Inventor 司马华鹏吴金张俊杰翟光超
Owner NANJING SILICON INTELLIGENCE TECH CO LTD
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