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Complaint processing method and device for removing anti-cheating transaction restrictions by user

A processing method and anti-cheating technology, applied in the computer field, which can solve the problems of wallet account not being a strong real-name authentication system, unwillingness, and highly sensitive user privacy information.

Pending Publication Date: 2019-11-12
ADVANCED NEW TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, there are particularities in the Hong Kong region, for example: the region is highly sensitive to user privacy information, so it is unwilling to provide relevant personal information to service providers; wallet accounts in this region do not have a strong real-name authentication system; products are reviewed manually

Method used

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  • Complaint processing method and device for removing anti-cheating transaction restrictions by user
  • Complaint processing method and device for removing anti-cheating transaction restrictions by user
  • Complaint processing method and device for removing anti-cheating transaction restrictions by user

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Embodiment Construction

[0038] In the following description, many technical details are proposed in order to enable readers to better understand the application. However, those skilled in the art can understand that the technical solutions claimed in this application can be realized even without these technical details and various changes and modifications based on the following implementation modes.

[0039] The implementation manners of this specification will be further described in detail below in conjunction with the accompanying drawings.

[0040] In the embodiment of this manual, after a wallet user in Hong Kong is rejected by the anti-cheating risk control to accept the award or write off the behavior, the wallet user calls to appeal for the lifting of the anti-cheating transaction restrictions, and the risk control terminal needs to cancel the anti-cheating Complaints about cheating trading restrictions are processed. In this regard, according to the embodiment of this specification, the ri...

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PUM

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Abstract

The invention discloses a complaint processing method and device for removing anti-cheating transaction restrictions by a user, and the method comprises the steps: presetting at least one transactionevent risk label, and setting a corresponding risk coefficient and a correlation coefficient between the risk labels for each risk label; according to the risk label hit by each transaction event andthe correlation coefficient between the risk labels hit by the transaction event, determining the risk coefficient of the transaction event; determining a risk coefficient of the user according to therisk coefficients of all the transaction events of the user; and according to the risk coefficient of the user, judging whether to release the anti-cheating transaction limitation to the user or not.

Description

technical field [0001] This specification relates to the field of computers. Background technique [0002] At present, traditional wallets require the user to provide an identity certificate to prove that the account is owned by the user. However, there are particularities in the Hong Kong region. For example, the region is highly sensitive to user privacy information, so it is unwilling to provide personal information to service providers; wallet accounts in this region do not have a strong real-name authentication system; products are reviewed manually. Therefore, when wallet users in this area are restricted from trading by risk control, it is necessary to provide an effective solution for the user's appeal for lifting the anti-cheating transaction restrictions without obtaining the user's identity certificate. Contents of the invention [0003] This manual provides a method and device for handling complaints for users to lift anti-cheating transaction restrictions, wh...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q20/38G06Q40/04
CPCG06Q10/0635G06Q10/06393G06Q20/382G06Q40/04
Inventor 徐彬彬
Owner ADVANCED NEW TECH CO LTD