Software and hardware combined front-end equipment fault diagnosis method

Abstract

The invention provides a software and hardware combined front-end equipment fault diagnosis method, which comprises hardware faults and network faults of front-end equipment, faults of a software platform running on the front-end equipment and the like, and relates to the technical field of monitoring, fault diagnosis and image processing. The system mainly comprises two parts: (1) a background management platform, which is used for checking the working states of a software system on front-end equipment, which comprises a network connection state, an operation state and the like; and (2) the monitoring platform is used for shooting and transmitting images of field conditions of the front-end equipment to the server at regular time, a series of automatic image processing is carried out, andfinally, platform technicians remotely analyze faults of the front-end equipment through the images stored in the server. According to the invention, the working state of the software platform on thefront-end computer is checked through the background management platform, and fault analysis is comprehensively carried out in combination with the front-end equipment field condition image shot by the monitoring platform to obtain an effective solution.

Description

technical field [0001] The invention relates to the technical fields of monitoring, fault diagnosis and digital image processing, in particular to a front-end device fault diagnosis method combining software and hardware. Background technique [0002] With the development of the Internet and the reduction of computer costs, the concepts of "Internet +" and "Smart City" have gradually been put forward and come into the public's field of vision. At the same time, the country has also proposed an informatization development strategy. Front-end devices, such as touch all-in-one computers, are used for display, interaction, and data transmission. However, in the stage of actual deployment and trial operation, front-end equipment failures occur frequently. Once the network or hardware of the front-end equipment fails, the software system deployed on the front-end equipment may also be affected. It takes a lot of time to judge the fault and fix it, which wastes a lot of human reso...

AI Technical Summary

Problems solved by technology

However, in the stage of actual deployment and trial operation, front-end equipment failures occur frequently. Once the network or hardware of the front-end equipment fails, the software system deployed on the front-end equipment may also be affected. It takes a lot of time to judge the fault and fix it, which wastes a lot of human resources and is inefficient

Images