Root cause analysis method, device and equipment and computer storage medium

An analysis method and root cause technology, applied in the field of equipment operation and maintenance, which can solve problems such as low reusability, low efficiency of troubleshooting, and inability to use the call chain for troubleshooting.

Active Publication Date: 2020-12-29
创新奇智(北京)科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, since the call chain between the parent node and its child nodes is established based on business logic, the faulty node determination method based on the call chain is limited by the business, and thus has the disadvantage of low reusability, thus improving the troubleshooting efficiency Low disadvantages, for example, the call chain based on one business logic cannot be applied to troubleshooting under another business logic

Method used

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  • Root cause analysis method, device and equipment and computer storage medium
  • Root cause analysis method, device and equipment and computer storage medium
  • Root cause analysis method, device and equipment and computer storage medium

Examples

Experimental program
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Effect test

Embodiment 2

[0096] see Figure 4 , Figure 4 It is a structural schematic diagram of a root cause analysis device disclosed in the embodiment of this application. Such as Figure 4 As shown, the root cause analysis device includes:

[0097] An acquisition module 301, configured to acquire node information of a preset analysis root node, log alarm data, and information of associated nodes that have a topological relationship with the preset analysis root node;

[0098] The analysis module 302 is used to analyze the node information of the preset analysis root node, the log alarm data and the information of the associated nodes according to the fault propagation relationship model, so as to calculate and obtain multiple fault troubleshooting paths with the preset analysis root node as the source;

[0099] Calculation module 303, for calculating the score of each troubleshooting path;

[0100] A determining module 304, configured to determine a target troubleshooting path from multiple t...

Embodiment 3

[0137] see Figure 5 , Figure 5 It is a schematic structural diagram of a root cause analysis device disclosed in the embodiment of this application. Such as Figure 5 As shown, the root cause analysis equipment includes:

[0138] Processor 401;

[0139] The memory 402 is configured to store machine-readable instructions, and when the instructions are executed by the processor 401, execute the root cause analysis method in Embodiment 1 of the present application.

[0140] The device in the embodiment of the present application executes the root cause analysis method, and then can analyze the node information of the root node, the log alarm data and the information of the associated nodes through the fault propagation relationship model, and then calculate the default analysis root node as the source Multiple troubleshooting paths, and then according to the score of each troubleshooting path, the target troubleshooting path can be determined from the multiple troubleshooti...

Embodiment 4

[0142] The embodiment of the present application discloses a computer storage medium, the computer storage medium stores a computer program, and the computer program is executed by a processor to perform the root cause analysis method described in Embodiment 1 of the present application.

[0143] The computer storage medium of the embodiment of the present application executes the root cause analysis method, and then can analyze the node information of the root node, the log alarm data and the information of the associated nodes through the fault propagation relationship model, and then calculate and obtain the default analysis of the root node A target troubleshooting path can be determined from the multiple troubleshooting paths based on the multiple troubleshooting paths at the source, and then according to the score of each troubleshooting path.

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PUM

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Abstract

The invention provides a root cause analysis method, device and equipment and a computer storage medium, and the root cause analysis method comprises the steps: obtaining the node information of a preset analysis root node, log alarm data and the information of an associated node having a topological relation with the preset analysis root node; analyzing the node information of the preset analysisroot node, the log alarm data and the information of the associated node according to a fault propagation relationship model, so as to calculate and obtain a plurality of troubleshooting paths takingthe preset analysis root node as a source; calculating the score of each troubleshooting path; and determining a target troubleshooting path from the plurality of troubleshooting paths according to the score of each troubleshooting path. According to the invention, troubleshooting can be carried out without depending on business logic.

Description

technical field [0001] The present application relates to the field of equipment operation and maintenance, and specifically relates to a root cause analysis method, device, equipment and computer storage medium. Background technique [0002] In the existing network maintenance process, when a network failure occurs, it is necessary to determine the node where the network failure occurred, and then further determine the specific cause of the failure based on the failure node, for example, further Determine the specific cause of the failure. [0003] At present, the above-mentioned determination of the node where the network failure occurs is usually realized through the call chain, that is, assuming that the troubleshooting is performed from a parent node, during troubleshooting, check whether the child node called by the parent node is faulty, and so on until it is determined that the network failure occurs node. However, since the call chain between the parent node and i...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24
CPCH04L41/0631H04L41/069H04L41/12H04L41/0677H04L41/145
Inventor 张发恩姜勇越王菲王建华
Owner 创新奇智(北京)科技有限公司
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