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Express delivery method and device and intelligent equipment

A courier and preset algorithm technology, applied in the field of logistics management, can solve problems such as poor customer receiving experience

Pending Publication Date: 2021-01-22
SHANGHAI ZHONGTONGJI NETWORK TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] This application provides an express delivery method, device and smart device to solve the problem of poor customer receiving experience caused by the current express delivery method

Method used

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  • Express delivery method and device and intelligent equipment
  • Express delivery method and device and intelligent equipment
  • Express delivery method and device and intelligent equipment

Examples

Experimental program
Comparison scheme
Effect test

Embodiment

[0057] refer to figure 1 , figure 1 It is a schematic flowchart of an express delivery method shown in the embodiment of this application. In practical applications, the method may be implemented by software, hardware or a combination thereof, that is, executed by a PC or similar smart devices.

[0058] Such as figure 1 As shown, the method includes the following steps:

[0059] S101: Determine all feasible delivery methods of the express delivery to be delivered based on a preset algorithm;

[0060] In some embodiments, as a feasible implementation, all feasible delivery methods of the express to be delivered can be determined based on the destination of the express to be delivered and all express outlets and collection points within a preset range around the destination.

[0061] Specifically, for each courier to be delivered, it is associated with the mobile phone number of the receiving customer, and its express delivery form usually contains three-segment code informa...

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PUM

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Abstract

The invention relates to an express delivery method and device and intelligent equipment. The method comprises the steps of determining all feasible delivery modes of a to-be-delivered express based on a preset algorithm; determining a target delivery mode of the to-be-delivered express through a preset path, wherein the target delivery mode is a delivery mode wanted by the client; and sending thetarget delivery mode to the courier, so that the courier performs express delivery according to the target delivery mode. By means of the arrangement, an express company can accurately determine thedelivery mode required by a client before express delivery instead of determining the delivery mode through communication between a courier and the client in the delivery process, and therefore compared with a traditional delivery method, the express delivery method can fully meet the express receiving requirement of the client, the express receiving experience of the client can be improved, and the user experience is improved. And meanwhile, the user viscosity of customers to corresponding express companies is increased.

Description

technical field [0001] The present application relates to the technical field of logistics management, in particular to an express delivery method, device and intelligent equipment. Background technique [0002] Service has been integrated into all walks of life and plays an increasingly important role. It is the core competitive weapon of modern enterprises and an important means of differentiation. In the booming and highly competitive express delivery industry, service quality is even more important, but Improving service quality is often a headache for courier companies. Common methods such as real-time monitoring of abnormalities in the logistics process and timely handling of customer complaint calls are not enough to make receiving customers become dependent. In addition, courier companies often expand market share. The focus is on the sending customers, which can achieve more obvious results in the short term, but ignores the potential impact brought by the receiving...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/08
CPCG06Q10/0832G06Q10/0836
Inventor 万九鹏
Owner SHANGHAI ZHONGTONGJI NETWORK TECH CO LTD