Chinese character interpretation verbal skill generation method, system and device of voice robot and medium

A voice robot and Chinese character technology, applied in voice analysis, voice recognition, instruments, etc., can solve problems such as the inability to continue the dialogue process, achieve high success rate, high matching efficiency, and eliminate ambiguity

Active Publication Date: 2021-04-27
CTRIP COMP TECH SHANGHAI
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  • Description
  • Claims
  • Application Information

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Problems solved by technology

When the merchant cannot clearly understand a certain Chinese character in the robot broadcast, it may cause the dialogue process to fail

Method used

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  • Chinese character interpretation verbal skill generation method, system and device of voice robot and medium
  • Chinese character interpretation verbal skill generation method, system and device of voice robot and medium
  • Chinese character interpretation verbal skill generation method, system and device of voice robot and medium

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Embodiment Construction

[0051] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of the example embodiments to those skilled in the art. The same reference numerals denote the same or similar structures in the drawings, and thus their repeated descriptions will be omitted.

[0052] Such as figure 1As shown, an embodiment of the present invention discloses a method for generating Chinese character interpretation speech skills of a voice robot, the method comprising the following steps:

[0053] S10. Use the voice robot to make an outbound call to the merchant, and acquire first text data corresponding to the outbound audio data of the voice robot. Specifically, when a customer generates an or...

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Abstract

The invention provides a Chinese character interpretation verbal skill generation method, system and device of a voice robot and a medium, and the method comprises the steps of obtaining first text data corresponding to outbound audio data of the voice robot through employing the voice robot to call a merchant; obtaining first response data of the merchant, and converting the first response data to obtain second text data; performing matching in the first text data based on pinyin of all Chinese characters in the second text data to obtain a target Chinese character, and taking the target Chinese character as a to-be-interpreted Chinese character; judging whether the to-be-interpreted Chinese character is a high-frequency character or a low-frequency character based on the classification library; if the to-be-interpreted Chinese character is a high-frequency character, obtaining an interpretation text according to a first interpretation strategy; if the to-be-interpreted Chinese character is a low-frequency character, obtaining an interpretation text according to a second interpretation strategy; generating a response verbal skill according to the interpretation text and a preset verbal skill generation template, and responding to the merchant according to the response verbal skill; according to the invention, ambiguity generated in a man-machine conversation process is eliminated.

Description

technical field [0001] The present invention relates to the technical field of computer natural language processing, in particular to a method, system, device and medium for generating Chinese character interpretation speech skills of a speech robot. Background technique [0002] In the OTA (Online Travel Agency, online travel agency) industry, customers book hotels and other merchants online through the OTA platform, and then generate an order online. Before it is confirmed that the customer checks out, that is, before the order ends, the order always exists in the internal system of the OTA platform, occupying the computing resources of the server. Therefore, after the expected departure date in the customer's order information, the OTA platform needs to confirm with the hotel and other merchants in time whether the customer is leaving the store to check out, and if so, settle the fee and end the order to save computing resources on the server. [0003] At this time, the ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/33G10L15/26H04M3/51
CPCG06F16/3329G06F16/334G10L15/26H04M3/5166Y02D10/00
Inventor 吴盈娇罗超胡泓李巍邹宇
Owner CTRIP COMP TECH SHANGHAI
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