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Fault intelligent processing method, device and system

A processing method and fault technology, applied in the transmission system, digital transmission system, data exchange network, etc., can solve the problems of cumbersome processing and low operation and maintenance efficiency, and achieve the effect of improving operation and maintenance efficiency

Active Publication Date: 2021-06-04
CHINA UNITECHS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] The embodiment of the present invention provides a fault intelligent processing method, device and system, which solves the technical problems in the prior art that maintenance personnel can only arrive at the site for cumbersome processing and low operation and maintenance efficiency

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  • Fault intelligent processing method, device and system
  • Fault intelligent processing method, device and system
  • Fault intelligent processing method, device and system

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Embodiment Construction

[0027] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some of the embodiments of the present invention, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0028] In an embodiment of the present invention, a fault intelligent processing method is provided, such as figure 1 As shown, the method includes:

[0029] Step 101: The professional network management system receives the fault alarm information, and performs alarm preprocessing on the fault alarm information. If the fault alarm information indicates a recoverable fault through configuration modification, the corresponding configuration is issu...

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Abstract

The invention provides an intelligent fault processing method, device and system, and the method comprises the following steps that a professional network management system receives fault alarm information, carries out the alarm preprocessing of the fault alarm information, carries out the corresponding configuration issuing if the fault alarm information represents a fault which can be recovered through configuration modification, if the fault warning information indicates that the fault cannot be recovered through configuration modification, generating a work order according to the fault warning information, and sending the work order to a service guarantee system; and the service guarantee system distributes the work order to corresponding operation and maintenance personnel. According to the scheme, faults recoverable through configuration modification can be handled through corresponding configuration issuing of the professional network management system, manual onsite handling is not needed, and faults unrecoverable through configuration modification are handled according to conditions by generating the work order and sending the work order to the service guarantee system for distribution, so the operation and maintenance efficiency can be improved.

Description

technical field [0001] The invention relates to the technical field of fault processing, in particular to a fault intelligent processing method, device and system. Background technique [0002] Traditional troubleshooting methods are as follows: [0003] When a device fails, the professional network management will generate an alarm and transfer the alarm to the comprehensive reporting system and service insurance, and the service insurance will send a ticket to the maintenance personnel; the maintenance personnel can only go to the scene to deal with it. When troubleshooting, they need to check the optical path, routing and other information During this period, it is necessary to log in to multiple systems, which is very cumbersome and inefficient in operation and maintenance. Contents of the invention [0004] The embodiment of the present invention provides a fault intelligent processing method, device and system, which solves the technical problems in the prior art th...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24
CPCH04L41/06H04L41/0654
Inventor 何庆
Owner CHINA UNITECHS