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The realization method and system of Jiaji customer service opening based on cfs&rfs

A technology of CFS&RFS and service opening, applied in the field based on CFS&, can solve the problems of wasting manpower and material resources, difficult maintenance, high maintenance cost, etc., and achieve the effect of single interface, clear layering, and reduced maintenance cost and difficulty

Active Publication Date: 2022-06-28
INSPUR TIANYUAN COMM INFORMATION SYST CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The technical task of the present invention is to provide a CFS&RFS-based implementation method and system for the opening of the customer service, so as to solve the problems of complex logic when opening the service of the communication operator, resulting in a waste of manpower and material resources, and the difficulty of follow-up maintenance and high maintenance costs.

Method used

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  • The realization method and system of Jiaji customer service opening based on cfs&rfs
  • The realization method and system of Jiaji customer service opening based on cfs&rfs
  • The realization method and system of Jiaji customer service opening based on cfs&rfs

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Experimental program
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Embodiment 1

[0089] The method for realizing the opening of the home and customer service based on CFS&RFS of the present invention, the method is to execute the external interface through the configuration of the relationship between the Product and the CFS, and judge to execute one or several CFS, and then define the CFS, RFS and RES and configure CFS, RFS and the relationship between RES, attribute parameters and parameter mapping relationship, execute the logic code according to the DFS algorithm, and obtain the data required for configuration; CFS realizes the final data assembly through the transmission of configuration parameters and in-depth traversal methods, and different products are called externally. The same open interface executes the corresponding CFS, and returns the assembled data, thereby meeting the service requirements of different scenarios and the same service at different sites when the Jiaji customer service is activated; the specific steps are as follows:

[0090] ...

Embodiment 2

[0133] The CFS&RFS-based home customer service opening system of the present invention includes,

[0134] Creation unit for creating RES, RFS and CFS;

[0135] Add a unit to add the relationship between CFS, RES and RFS;

[0136] The calling unit is used to call the interface, according to the CFS set queried by the input parameters and the parameters of the CFS, traverse and execute the CFS to return the query and assembled data.

[0137] In this embodiment, the creation unit includes,

[0138] The CFS information creation module is used to create the basic information of CFS, add attribute values ​​and their configurations, add methods and their configurations, as follows:

[0139] ①. The basic information of CFS includes Code (code), Name (name), Event (class name of data verification) and Remark (remarks); Code (code) supports numbers, letters ":" and "_"; Name (name ) is the CFS display name;

[0140] ②, CFS parameter configuration information includes parameter name,...

Embodiment 3

[0155] as attached figure 1 As shown, the application process of the system in the scenario of FTTH broadband opening is as follows:

[0156] (1) OM will call IM to develop and open the CFS interface, and call CFS in turn according to the parameter CFS_List, that is, call CFS(C:Broadband), and C:Broadband will execute RFS(R:Last_Mile, R:Distribution, R:Feeder in turn according to the configuration) , R:Site Source, R:VLAN, R:Service, R:ONT);

[0157] (2) Execute R:Last_Mile and map the ODBID and ODBNO of C:Broadband to the ODBID and ODBNO of R:Last_Mile according to the mapping configuration. According to the relationship between R:Last_Mile and RES, determine whether RFS meets the execution restrictions:

[0158] ①, if satisfied, then execute step (3);

[0159] ②, if not satisfied, continue to execute the next RFS;

[0160] (3) Execute RES(T:ODB,T:ONT) in turn, and map the parameters operationType, ODBNo and interfaceType to the operationType, name and interfaceType of T:O...

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Abstract

The invention discloses a CFS&RFS-based implementation method and system for opening a customer service, belonging to the technical field of communication service activation. The technical problem to be solved by the invention is that the logic of the communication operator's business activation is complex, resulting in a waste of manpower and material resources and difficulty in subsequent maintenance. The maintenance cost is high, and the technical solution adopted is: this method is to implement the external interface through the configuration of the relationship between Product and CFS and determine the execution of one or several CFSs, and then define CFS, RFS and RES and configure CFS, RFS and RES The relationship between attributes, parameters, and parameter mapping relationships, execute logic codes according to the DFS algorithm, and obtain the data required for configuration; CFS internally realizes the final data assembly through the transfer of configuration parameters and deep traversal methods, and different Products call open to the outside world The same interface executes the corresponding CFS, returns the assembled data, and then meets the opening requirements of different scene services and different sites for the same business when the Jiajike business is opened.

Description

technical field [0001] The invention relates to the technical field of communication service provisioning, in particular to a method and a system for realizing the provisioning of a home-collecting customer service based on CFS&RFS. Background technique [0002] Jiake refers to family customers, which is a collective term for customers who handle family business, and is a customer group subdivided on the basis of public customers. Home guest services are mainly home broadband services and home wireless networks superimposed on these services. [0003] Inbound is the abbreviation of group customer business, usually including Internet group dedicated line, voice group dedicated line, point-to-point group dedicated line, optical fiber group leasing, etc., as well as the superimposed group integrated V network, group switchboard, GPS, outlet meter reading, group short-term Number, group MAS machine and so on. [0004] At present, for the service provisioning system business of...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F9/448G06F8/36G06F8/38H04W4/50H04W8/18
CPCG06F9/449G06F8/38G06F8/36H04W4/50H04W8/18
Inventor 吉兰昆
Owner INSPUR TIANYUAN COMM INFORMATION SYST CO LTD
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