Method and device for diagnosing audio and video communication quality
A diagnostic method and communication quality technology, applied in the video field, can solve problems such as inability to analyze and low efficiency, and achieve the effect of improving diagnostic efficiency
Pending Publication Date: 2021-11-30
BEIJING DAJIA INTERNET INFORMATION TECH CO LTD
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Problems solved by technology
Due to the need to manually analyze the problem, the efficiency is low, and it depends on the analyst's own experience level. If the analyst has no corresponding experience, sometimes the problem cannot be analyzed
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[0034] In order to enable ordinary persons in the art to better understand the technical solutions of the present disclosure, the technical solutions in the embodiments of the present disclosure will be clearly and completely described below in conjunction with the accompanying drawings.
[0035] It should be noted that the terms "first" and "second" in the specification and claims of the present disclosure and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific sequence or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances such that the embodiments of the disclosure described herein can be practiced in sequences other than those illustrated or described herein. The implementations described in the following examples do not represent all implementations consistent with this disclosure. Rather, they are merely examples of apparatuses and methods consistent with aspect...
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The invention relates to a method and device for diagnosing the audio and video communication quality. The method for diagnosing the audio and video communication quality comprises the steps that information related to audio and video call quality is acquired, and the information comprises at least one of equipment information, calculation parameter information, network information and performance information; information related to audio and video call quality is analyzed on the basis of a predetermined anomaly analysis rule, a diagnosis result of the audio and video call quality is obtained, and the anomaly analysis rule is obtained through the following operations: obtaining various anomalies related to the audio and video call quality, and constructing a mapping relationship between the information and the various anomalies, and taking the mapping relationship as an anomaly analysis rule. According to the method and device for diagnosing the audio and video communication quality disclosed by the invention, automatic diagnosis of the audio and video communication quality can be realized, and the diagnosis efficiency of the audio and video communication quality is improved.
Description
technical field [0001] The present disclosure relates to the field of video technology. More specifically, the present disclosure relates to a method and device for diagnosing audio and video communication quality. Background technique [0002] In related technologies, due to the complexity of the audio hardware process, the complexity of the operating system, the complexity of the driver, etc., problems such as noise, freeze, and silence will appear in many scenarios. The key information of these problems is scattered in each module. Analysis The problem requires active collection of logs and manual retrieval of keyword information, which is inefficient. [0003] To sum up, the current mainstream audio and video call software analysis problems are basically manual analysis. Due to the need to manually analyze the problem, the efficiency is low, and it depends on the analyst's own experience level. If the analyst has no corresponding experience, sometimes the problem canno...
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IPC IPC(8): H04N17/04G10K11/175G10L21/0208
CPCH04N17/045G10K11/175G10L21/0208
Inventor 郑羲光张晨
Owner BEIJING DAJIA INTERNET INFORMATION TECH CO LTD